- Phone: (214) 372-5326
- Visit Website
based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was informational, done right, and the cleaning is still holding up.
Your representative, Amid, was wonderful!
I love how quickly the carpet dried.
The service provider was very professional and did an excellent job. Would like him back in the future.
EXCELLENT SERVICE...TOOK HIS TIME & GOT ALL STAINS REMOVED! ABOVE & BEYOND. WE USED YOU ONCE BEFORE, BUT THIS TIME WE REALLY REALLY NEEDED SERIOUS CLEANING! WE WERE THRILLED WITH THE RESULTS. EXCELLENT SERVICEMAN. I AM AFRAID I DO NOT HAVE HIS NAME.
My expectations were met.
Great product and great staff. Tyrone and Rashanda were great
This is my second time to use Zerorez. My first experience was amazing! Two man crew showed up on time. Equipment (truck) was clean and appeared to be well maintained. They explained the process in detail. The carpets turned out great. My most recent experience was not as good. One man crew showed up in a truck that was dirty, dented and rusty. It did not appear to have been recently cleaned or maintained. Carpets took longer to dry than we were told (some areas were damp 24 hours after the technician left) There is still one area that has some remnant odor from pet stains.
well done
Brent Stover did the best job we have had done by Zerorez. Our carpets look like new. Brent is an outstanding technician.
Charles and Name removed
Friendly Staff, Great service!
like the "clean fresh" smell of my carpet after the cleaning
Robert did a fantastic job and our carpets look amazing....almost like new!
One small challenge... A spot returned
In the living room and we would like him to return and see is he can make it disappear!
With all the news about carpet cleaners we are
thrilled to use and recommend ZeroRez!
I like the non use of harmful chemicals.
Your ability to bring carpet back to life.
Friendly, efficient service. No perfumes or overbearing chemical smell.
Carpet was clean technicians professional
You can see clear results
The gentlemen were extremely friendly and professional. They did a great job and really impressed my husband and me!
Environmentally safe, but very effective results. Courteous and knowledgeable technicians able to offer additional services at reasonable prices. I especially appreciate the special offers to save money, which encourages me to use them more often.
Our service tech, Aaron I believe, was extremely professional. The carpet, that are old, came out very clean and as your ad say, felt soft like when new. Not the hard, crusty feeling you get with other cleaners. Aaron worked hard to make sure the job was well done. Would have him back in a second!
Staff was timely, respectful and friendly. That showed up on time, were very careful and did a good job. I also love that this is a chemical free way to clean our floors.
The second man that came out to correct the poor job that the first woman did was excellent. I think you should have your employees tell customers what the charges are going to be. I was charged $150.00 for special work on three animal urine spots that were about 6 by 8. Inches wide. The carpet cleaning woman said she used 2 five gallon containers. I think those charges were too high. She did not do a good job and I understand she is no longer with the company. J.L.,who came out to correct the bad job, was very good.
Polite, knowledgable technicians.
Great job done in a timely manner.
Carpet looks like new.
The product lives up to it's claims. However, as with any other service, the product is only as good as the technician using it. I've had both good and not so good come out, so I would like to give a shout out to Ivan Brown. He was professional, courteous and completely thorough. I will request him personally the next time I have Zerorez come out.
Come during the timeframe that you say you'll be there. Our timeframe was 11-1:00, our
tech came at 4:00. It wasn't his fault it was the scheduling.
the knowledge he gave about the products that was to be used. Also very professional about his work, and very curtious.
No chemicals. Always done very professionally
quality work
it was hard to tell at first if the spots were gone. Looked great after it dried! I will only use ZEROREZ!
The job still left spots on carpet.