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based on 85465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Spending a little more time on cleaning the floor
I was given a free grout cleaning and chose to use it in my kitchen. My floor was left soaking wet by the technician and the floor had dirty water standing. I ended up mopping my floor when the technician left.
Love the way our carpet looked and felt after the service. Our tech was excellent and did a great job!
QuicK, little chemicals
Service was wonderful and products used seemed to provide much cleaner rugs. The 2 gentlemen that came were timely, extremely neat and willing to please.
I've completed this several weeks ago - but don't know how to post pictures or how to post on Facebook, etc.
It worked well. My carpets looked great and the tech was well manored and professional.
Very pleased with the results. Your technician, Bryson Steward, did a great job. A hard worker very careful.
He was friendly and got job done
My technician Travis James did a great job on all of my request.
I like the fact that you use such a clean no order process
It was great technology. Carpets looked great. Our technician, I believe it was Fred, was very friendly and informative on the steps he was doing. Will certainly recommend to my friends.
The young man who cleaned the carpets was professional, quick and explained what he was doing. He cleaned up everything when he left and was wonderful from the moment he walked into the door.
My carpets spell great and look fabulous.
No leftover residue & was able to have tile cleaned also
Always very reliable and have been very pleased with the work and the workers.
Our carpet still has a lot of spots after this last cleaning?
Very good job done by a well-mannered technician.
There were several spots left in the carpet that I thought should have been removed.
Excellent cleaning of my carpet and tile floors, well trained and friendly staff.
everything. Brent was awesome!
Great work. Rep was helpful, professional and courteous
On time and good job dine
Used your service for years. Techs are always thorough and work hard to keep our 13 year old carpet on as good of shape as can be expected. Nice to have clean carpets twice a year.
Carpet and tile looked great after the cleaning!! Very professional service tech!
My carpets are clean
Price and quality of service offered. 100% satisfied and will use again.
Jessica was very through and did an excellent job
My 4 yr old granddaughters walked in, exclaimed we bought new carpet, and laid down on it because it was so soft! Never had that kind of response when carpets have been cleaned before.
The technicians were knowledgable and very dedicated to pleasing me, the customer, by making sure they did their job to the fullest. I had not expected the service to take as long as it did but because Mark wanted to clean my carpets to my satisfaction he took extra time to concentrate on heavily soiled areas.
I like the way my carpets look after ZEROEZ has cleaned them; in fact, my entire house seems to be fresh after my carpets are cleaned. Plus, their personnel always seems to be both knowledgeable and very courteous; the latest technician, Mr. Fred Vines, was extremely so! He was experienced, helpful and he went above and beyond to satisfy my requests. (In fact, he was also a good salesman since I bought a air purifier from him!).
Your time 'windows' are off. That is very off-putting to customers. I, for one, stayed home all day in order to 'be there' when your call came. It came about the time your time 'window' had run out. There must be a better way!
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