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based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap.
You were willing to come back when spots reappeared.
Really made my carpet look better.
Did a good job, tech explainedbprocess
Did a great job and was very courteous
Best carpet cleaning in town!
You were very quick to schedule us for a last minute need. The techs were on time, very knowledgeable and friendly and the carpets looked and smelled fantastic.
Lower your prices
It was done professionally and Jessica did a great job
Zerorez has cleaned my home carpets three times, and every time we have had excellent results. I like that there are no chemicals used in the process, and I especially appreciate that the process does not leave a sticky residue that collects more dirt. The technicians have all been very polite and thorough. While they do mention some "add-ons" to the basic price that they might recommend for our carpets, they do not push them. I also like that the carpets dry quickly so we can go about our regular home life soon. Thank you, Zerorez.
Excellent work!!!!
Employees are professional, courteous and strive to do the best job they possibly can.
Tech arrived as promised, courteous, did an outstanding job on inspection of carpet then cleaning
My carpets didn't look as good as they have in the past. Also, I requested an appointment before 10 am and I was told the day before that someone would come between 11 and 1. The technician didn't show up until 1:15. I have been a long time customer and have always loved your service, but I feel this time I was disappointed.
Powerful truck mounted cleaning system.
Quick drying time
Professional demeanor and appearance of carpet tech
Green product
Over all, the cleaning provided was above average, trust me, I have used many carpet services before. the one thing I am disappointed about is that a couple of the stains have resurfaced on the carpet ... I will call you to follow up.
Name removed
Very professional and outstanding results.
not disappointed, first time using you.
Clean finish. Very professional cleaners. Quick dry. Carpet looked like new.
Rory was awesome. Did a very good job and was very careful in the house to protect our property. Fast, efficient, and reasonably priced with great customer service! Highly recommend.
The service was beyond great! The Zerorez employee came to my house and was kind and explained everything I might not of understand. Any questions I had he answered them. He showed me the dirt he was cleaning from my carpet. Amazing service!
Rory your customer service rep was very professional, helpful and respectful. Our carpet and tile look great.
When I requested service the person knew it was 4 bd with closets. But when the service guy went he charged $25 more bc master closet was separate and every knows master closet is always separate. ..I ended up paying 145 when I was quoted 99..I was moving next day so I had no time to get other service..
You do what you say
The service was fantastic. The technician was very professional. He was a great
company representative. He knew his product and was very diligent and customer focused.
I would like him to receive the $50.00 steak house gift card as my way to show appreciation.
I kept his name and additional quotes for future reference, and have missed placed the paper.
However, Please look up my service date and address and donate the gift card to him. I believe his name is Bryan. Service was 8/01-Saturday. If you need further information to
locate the technician, feel free to call at Phone number removed. I will request him for our future
service needs.
Technicians are always very professional and courteous. Absolutely no lingering chemical odor.
I like the honesty from the Tech. He was not able to help us but gave an excellent referral for a company who could.
Very professional. Worked hard and did a great job.
Our technician was knowledgable, friendly, and efficient. Our carpets and tile turned out great! All stains and dirt were gone leaving the carpet fluffy and clean.