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based on 85020 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You get every spot and stain out of our carpet. It looks new again.
I don't do recommendations, & I don't like surveys
I was vey pleased. The technician was very knowledgable about the Zerorez treatment. He demonstrated the process on a small area, explaining each step. I was amazed at the result. He cleaned the master bedroom, and even gave a recliner a cleaning, and showed me what was extracted...a big shock to me! When he finished, he told me about the fiber protectant benefits, and I had the dining room and the den treated. During the entire process I Noticed a very clean odor....very fresh and pleasant. The technician was very professional and courteous, and was proud to be with the Zerorez group. I hope some day there will be a Zerorez business in the Granbury area!
One stop shop-so many services available. Dries quickly. Professional, honest and courteous guys. Fair pricing.
The young man who did my service was very good and personable. I was a little disappointed in the results of the pet stains, although he told me some staining could be left. While it was wet it looked great, but after spending almost $1100.00, I may still need to replace the carpet to sell the house. I probably would have been better off just getting new carpet for the room with all the pet stains. Still, I would certainly recommend you.
Robert was a great representation for your company. Everyone should ask for Robert!!
Robert was absolutely amazing!! Would recommend/request him every time! Very nice professional and got the job done quickly. Carpets look fantastic!!!
Professional carpet cleaner..... however, I didn't get my $50 steak house gift card that was on the coupon promotion. I'm not sure why but would appreciate getting it.... Many thanks - Name removed (cell - Phone number removed)
Very friendly and went over all the details
Service is outstanding. Personnel are congenial, knowledgeable and efficient. Nine-year old carpet has a new lease on life. Stone floor looks like new. Cannot comment on sealer yet since nothing has been spilled. Would definitely recommend to others.
The rep was very informative and showed me what I was receiving. He also showed me things that could help preserve my carpet. And the most important thing, was that he was prompt and had great mannerisms.
carpets not as clean as usual,spent very little time cleaning
After it all dried we were not impressed with the carpets and tile that was cleaned. It was not any better than when I use my own steam cleaner. Stains still remained.
Reps are great
We like the clean feeling after your service.
Good job cleaning. Professional personnel.
Garvin did an excellent job very friendly and professional. The carpet look and feel good with a fresh clean smell
Your employees are knowledgeable and friendly. You did a very good job on cleaning and repair of my carpets both in house and in your oriental cleaning department. One complaint - when a message is supposed to be returned by management in your company - please don't ignore it. There is nothing that aggravates a customer more than being ignored.
Clean carpets with no residues.
Green products that worked! Excellent representative sent to my home - Tyrone!
Fewer emails
The rugs looked great. Best cleaning job we have had .
better hours option
Looks great when it is done. This is the second time Zerorez was out and the spots came back. We'll see this time.
Your tech just agreed with my mom, and encouraged her fears for no reason! After it was clear not to talk to anyone but me!
I'm so upset that he just went along with her, just because...I explained everything... Really upset
Christine Last name removed
Phone number removed
The detailed cleaning- tough stain removal, and green cleaning products
The tile cleaning chipped several areas in my grout. I also was told I would be receiving Hawaiian Falls tickets for the TWO cleanings I scheduled and still haven't received them. Not sure how I will use them since they close this weekend.
left our carpets cleaned without a heavy smell or dripping wet...carpets dried quickly and looked clean (especially for 25 year old carpeting).
Always see tge desired results, no chemical smell.Dries so quickly
I like the idea ow zero resolution! The tech Daurl was very informative and accommodating. He did the job thoroughly! He had great customer relations skills.