Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 15, 2015 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

More natural (no harsh chemicals) and I love the scrubber that gets the carpet really clean (:

Report a concern   August 15, 2015 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Advanced level of technology and training of associates. In short, better quality and better service.

Report a concern   August 15, 2015 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

System does a good job - unlike my soapy floor cleaner.

Report a concern   August 15, 2015 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap!

Report a concern   August 15, 2015 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are chemical free.

Report a concern   August 15, 2015 — Rated 0 out of 10 by Y.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet stiff and matted. Doesn't feel clean at all. You also promised that we would get a $50 Bazillion steakhouse gift card and you never gave
it to us.

Report a concern   August 15, 2015 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was able to get spots/stains out of the carpet that multiple other companies over the years have not been able to get out.

Report a concern   August 15, 2015 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionally ran organization.

Report a concern   August 14, 2015 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yes--the results were great!

Report a concern   August 14, 2015 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent clean job, quick drying, your service people are so friendly and helpful

Report a concern   August 14, 2015 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service friendly staff.

Report a concern   August 14, 2015 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

how well the carpet loos and smell

Report a concern   August 14, 2015 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

always arrive at the time scheduled, courtesy heads-up call, no perfume smell or residue after cleaning

Report a concern   August 14, 2015 — Rated 10 out of 10 by Tod Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the customer service and the effectiveness of the carpet cleaning.

Report a concern   August 14, 2015 — Rated 10 out of 10 by Ken Richardson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, very clean, all spots removed. The tech was great and informed me of his progress.

Report a concern   August 14, 2015 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all

Report a concern   August 14, 2015 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality product, courteous staff.

Report a concern   August 14, 2015 — Rated 10 out of 10 by A.S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no chemicals are used and the carpets dry quickly.

Report a concern   August 14, 2015 — Rated 8 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Well, I didn't get the advertised free tile cleaning or the $50.00 gift card. I guess I will be making a call soon, if I don't receive it in the mail? (gift card)

Report a concern   August 14, 2015 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works

Report a concern   August 14, 2015 — Rated 8 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The $35/application "heat treatment" that was applied to remove stains not only didn't remove the stains, but left areas of lightened color AROUND the stains so now it looks like a target and draws more attention than if we'd just left it as it was. There were areas of very stiff carpet and it took a couple days for the lines left by the machine to go away. Overall satisfied with the service except for the targets left in our bedroom. Thank you

Report a concern   August 14, 2015 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and good

Report a concern   August 14, 2015 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Austin did a great job on the carpets at our house.

Report a concern   August 14, 2015 — Rated 10 out of 10 by Reg Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and courteous; quick and efficient. Liked Roy very much.

Report a concern   August 14, 2015 — Rated 10 out of 10 by Diane Brewer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very friendly people......... produce what they promise and above. I have used them 2 times and TOTALLY HAPPY !! The first time you came my son had moved out and...well his carpet was terrible. I never expected you to get it all out but just to make it look better. When your staff left I thought I had new carpet again. The second was after selling my home. I wanted it clean for the new owners. My realtor was so impressed with the cleanliness and the cost he is considering using you for ALL of his move outs. I am recommending you to all of my friends

Report a concern   August 14, 2015 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians and dispatch team.

Report a concern   August 14, 2015 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

FRIENDLY AND KNOWLEDGEABLE EMPLOYEES, CARPET DRIES FAIRLY QUICKLY AND THE PRODUCTS WORK.

Report a concern   August 14, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Accurate, on time

Report a concern   August 14, 2015 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green...no soap.

Report a concern   August 14, 2015 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything


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