What our clients think of us!

They did a very good job.

Dries fast, no smell, the workers have always been very nice and personable.

Clean

The technician who cleaned our carpet was very knowledgeable and professional. He explained the process to us. Our carpet really looked so much better when he finished. We highly recommend our company.

The service person did a great job. He cared about the job he did. I forgot his name but I would ask for him again.

My carpet was in bad shape and it looks and feels great again after the cleaning!

Carpet is always so clean and service is perfect!

You clean my carpets better than any other carpet cleaning business I have tried.

Carpet still smells. I was told the controlled flood would solve the problem it did not.

Your floor cleaning person, Omit (sp?), was great. He explained what he was doing and was very Professional.

They are polite, capable, do a good job, and the carpet stays clean longer.

Great technician

Fast efficient service. The tech was very competent.

Cleans well, application is done quickly.

ONE ISSUE -- as I spoke with rep, she mentioned 20% discount when calculating estimate. The bill provided to the service person did not include the 20%, but he did allow it.

AMAZING!! WE WERE SO AMAZED ON WHAT YOUR PRODUCTS DID FOR THE CARPET AND THE TILE FLOORING. THE CARPET IS ABOUT 22 YEARS OLD AND AFTER THE CLEANING IT LOOKED LIKE ALMOST NEW AGAIN. HATS OFF TO YOUR TECHNICAN MARK!! HE DID SUCH A WONDERFUL JOB AND SO, SO COURTEOUS IN EVERY WAY. MARK WENT OVER AND BEYOND HIS DUTY TO MAKE THE HOME LOOK GREAT AND READY TO SELL. THANKS FOR HIS OUTSTANDING WORK PERFORMANCE AND HIS TIME SPENT AT THE HOUSE WAS SO MUCH APPRECIATED. HE IS AN OUTSTANDING EMPLOYEE AND WANTED HIS JOB TO BE DONE IN SUCH A PROFESSIONALISM WAY. WE WILL DEFINITELY RECOMMEND YOUR SERVICES TO FAMILY AND FRIENDS IF WE HEAR OF ANY OF THEM NEEDING PROFESSIONAL CLEANING DONE IN AND AROUND THEIR HOMES. THANKS AGAIN FOR THE GREAT SERVICES AT 638 STONEYBROOK DRIVE WYLIE, TEXAS
SINCERELY,
THE BRATCHER'S

Everything

Excellent service and wonderful cleaning job of carpet and tile

Very professional. Very thorough.

Caesar did an OUTSTANDING job. I expected a very good job, but when Caesar left, the condition of my carpets and ceramic tile exceeded my every expectation. I'll definitely, without hesitation, use ZeroRez again! Thanks, Caesar!

Clean and organic. Great customer service. Fair pricing.

Very professional and explained everything he was doing to get rid of pet odors.

IT IS A MIRACLE

Professionalism and courteousness

I like the professionalism,and speed of the work done, and the carpet looks good, freshens up everything.
BUT--- 3 stains are already coming back, from the visit a few weeks ago, and I don't know why? The person that did the work told me my carpet cleaned up very well, and it looked that it did...so why is this happening?
First time was great-- over a year of looking good. Second time, stains returned in about 5 weeks, but I was ill, and didn't let you all know in the guaranty timeframe. This time...3rd time, I felt the carpet looked as great as the first time....but certain ones have already returned. Not all the stains, just a few. DO you need to repeat procedure?
THhnk you.

I like your cleaning method and the professionalism of your staff. Mark came to my house this past visit and he was excellent. He did a great job with cleaning and with his explanation of the method used. I would like to have Mark next time I call for service. He is an asset to your organization. He was courteous and professional, an excellent representative of your company! thanks! Name removed

Results of the process and time to complete the job

Reliably excellent. I have been using Zerorez for years after hearing about it on Jodie Dean's KLUV morning show. Friendly, professional workers who go out of their way to make your experience the best possible in carpet, furniture and grout cleaning. I will never use anyone else.

I liked the carpet stretching service

quick, very professional. cleans carpet great.

We were thrilled with the carpet cleaning service the first and second time we used you; I believe you you do a great job of cleaning carpets. But this second time, I was extremely disappointed in the way we were treated from a scheduling standpoint. We're moving from one home to another and wanted to have the carpets cleaned. We scheduled the appointment and I took an entire day off since the scheduling window was right in the middle of the day. When nobody arrived, I called to find out that someone had come, not gotten an answer at the door, then left. We had told them to call my cell, not my wife's, as she was working and wasn't allowed to take calls, and I WAS RIGHT THERE IN THE HOUSE. They called her number anyway. I rescheduled for the next day, my birthday in fact, and I TOOK ANOTHER HALF DAY OFF to meet them. This time, NOBODY SHOWED AND NO CALL! I had moved two full rooms of furniture and slept on the floor the previous night because of the first no show, and WE DIDNT EVEN GET A PHONE CALL? After waiting 22 minutes on hold, and me insisting on speaking to a supervisor, they finally agreed to send someone out, he arrived at 9:30 pm, didn't leave until 11:30 pm, again on my birthday. Nice kid, good work, but he kept telling me how he'd worked 17 hours that day and was so tired... I'D HAD A FEW INCONVENIENCES OF MY OWN. By contrast, I had someone else coming the next morning to perform another service. They called 30 minutes BEFORE THEY ARRIVED, and got there 5 minutes ahead of schedule. THAT'S THE WAY to do appointments. I will tell people that ZEROREZ does great work, but that your commitment to, and handling of, appointments is substandard.