- Phone: (214) 372-5326
- Visit Website
based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Green nature. No residual in carpet.
Roy was polite, professional and did a thorough job with the carpets.
He also explained the final bill before sign off.
Fresh
no soaps or residue left in carpet.
Quick and Clean
Travis was very good. He cleaned thoroughly and quickly and was very professional. I was very satisfied with the result of my carpet cleaning. Will call again.
Thank you Travis!
Mark was very detailed and extremely pleasant to work with. He was very professional and spent a lot of time ensuring all the stains came up.
The technician was very professional and did a tremendous job!!
On time, calls made when promised, friendly on site reps. Carpets got very clean with minimal dry time.
Professionalism and efficiency
Service person friendly and knowledgeable. Products are effective and safe for the environment.
The professionalism and care that was displayed by Brent was not only appreciated but he was efficient and explained it as he went along. The carpets are germ-free and look like new. I have referred Zerorez to at least 5 people since Brent came on Wednesday. I've used this company before and I will again.
I had a coupon for 4 rooms for $99. When the technition left I had a bill for $156 or thereabouts. You charged for fuel and stairs were extra. I had 3 bedrooms and stairs. The last company that I hired did not charge for fuel and considered the stairs the 4thh room. The person who cleaned the carpet was very professional and very nice. I have nothing wrong to say about him. I just feel that you had hidden costs that I was not expecting. I was under stress at the time because of closing the house the next day and had no time to disagree.
Prompt and efficient
Cleaning the carpet was great but I did not appreciate the sell job. Everytime I turned around he was trying to sell me something. I just needed by carpets cleaned.
Perfect
No soap used, no smell during or after the cleaning
Mike did an outstanding job of cleaning and of making sure the steps he took were okay with me. Very polite and professional.
Great work! The carpet looks great and we do not see any stained areas come back 2 or 3 months down the road.
services are rendered by polite professionasls and do a great job
The carpets look nice and the technition was very friendly and personable. I did not like all the up-sells however. You should tell about those when we make the appt with a clear description of what they are for and how much they cost. Not sure that I will use you again.
Carpet was not adequately cleaned. Left residue in a high traffic area where there had been a stain. Not certain how you can make it right as the technician paid special attention to that area. Other areas were not well cleaned either. (Missed or still showing dirt.)
Very professional,no surprising adding charges,very comforting that they don't use harsh chemicals,great job,much better than other companies I use before.
nice professional men who do a great job! I thought I was getting the package with the $50. Estille Gaucho gift certificate but it was not put on my receipt. I sent an email asking about it, but never received a reply. I knew I wouldn't get the gift certicate for a while, but just wanted to be sure it would be coming. Thanks!
My carpet was beautiful - I was more than pleased with your services!
Service was on time, very effective, and Mr Finley was extremely helpful and polite
The service is awesome. Prompt and courteous. I love the follow-up and reminder calls.
The product has not proven me wrong as yet. Everything that I ask is explained. After the cleaning, my house feels fresh and light.
No chemicals in the cleaning that can harm your family or pets.
Prompt, polite, knowledgeable technicians. Great results always!

Although we did not end up using the service, the representative was very helpful and very knowledgeable about the products and services