What our clients think of us!

Carpet was very clean without soaps and chemicals.

the availability and promptness of the staff.

Tech advised could not clean traffic area on carpet due to wear. Your sales associate was aware of high traffic issue.What do you think I called you for ? Jody and Rebecca highly recommended your services. Also, Where is $ 50 gift certificate to steak house?

He did a great job.

Love the service!!!

Peyton was professional, accommodating and courteous. At the last minute-after he'd removed all his gear from my house--I asked him to do an additional room. He didn't hesitate to do so.
I've used other carpet cleaning services and they've left my carpets so wet--positively soaked--it took up to 36 hours for them to dry. With your company, my carpets were dry within a few hours.

Darwin Harrison was professional, polite and did an outstanding job.

Everything!

Your employee was timely, very friendly, well-equipped, very knowledgeable, definitely understood the product. Answered all questions in a very professional manner. Was very patient and a gentleman. Will recommend Zerorez. If all your employees were like this gentleman, your company should have work into the next century. George R. Trimber and am a daily listener!

Tech was very personable and anxious to explain the process. Results were quite satisfactory.

Employees are amazing - beginning with the office personnel to Darwin who did the work. He's wonderful

The first time I had my tile done as part of the special, I was very happy with the results. The grout was very clean, much improved. However, this time the grout was not clean. I was pleased with the carpets, but was disappointed with the tile.

We are limited to when someone can be home to have the carpets cleaned. I called in advance and choose the date that zerorez could schedule us for the first home of the day. Someone missed the note that we needed the first job. They scheduled us for the end of the day. They could not correct it so we had to go with another day later in the week and then they messed up that time too. They were able to work it out for the second day.

I had heard great things about your service but felt that the results weren't any better than the other services I have used. Hopefully the next time we will have a better experience.

I wish they could have gotten out the dirty traffic spot on the edge of the carpet. This gameroom was our top priority for carpet cleaning. Other surfaces cleaned met our satisfaction .

Good service and quality

I like the cleaning agents used.... all natural, no soaps or chemicals.

The service is remarkable! The techs are so friendly and accommodating and helpful.

Green

I really don't see much of difference.

Carpets always look great after the service call and the service techs are courteous and efficient.

Service was quick and efficient, leaving the carpets looking great. Very satisfied with the pricing, service, and technician's courtesy, attitude, and interaction with me.

Services are professional and pet friendly.

Love the product,I am a repetitive customer. Your carpet guys were very professional.

I had my carpet cleaned by zerorez once before. I expected my carpets to be softer than they were. I did not get my tile cleaned simply because of the type of tile that it is. I wasn't told that the company only cleans certain type of tile.
I'm sure the carpet cleaner did his best, but the result wasn't as nice as the first time. The serviceman was nice and respectful. Also, my scheduled time was between 4-6. Carpet didn't get cleaned until around 7pm.

I thought the service tech who came to my house was fantastic! He was nice, courteous, and very articulate. He was able to clearly explain what he was going to do. He was very careful and very clean. I felt safe having him in my home. I've heard the commercials on the radio and really didn't believe that Zerorez was worth all of the hype. But it was! I would definitely use your service again!

The primary reason I chose your services was for the health and safety of my family to not be exposed to chemicals or harmful substances with the cleaning, and I'm doubtful now about your claims to zero residue. Why? Because when I walked on the wet carpet barefoot, and then got in the shower, I slipped in the shower and almost fell because of residue on my feet from the cleaning. My toddler also slipped a couple of times the day after the cleaning when he stepped from the carpet to tile because of residue on his feet. I continue to feel a film on my feet as I walk around on the carpet.

To make it right, you could come back for free and rinse out the residue from the three rooms that were done and clean another room or two for free to compensate us for the extra hassle to have you come back out.

Stains reappeared after the carpet dried. Expected the stains to be removed.

friendly professional techs who are passionate about their work. superior product that does what it says!

Too expensive Two guys were very nice but now I have to have my baseboards painted due to the paint being pulled off by the tape they used

Non-toxic, chemical-free, no carpet shampoo