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based on 85463 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service with extremely professional and courteous personnel. Ricardo is the best service professional I had the pleasure of being served by from Zeroez.
The price was kind of high for no more than an hours work. The technician was hreat
I think you charged me for an extra room and now that the carpet had dried I don't see that noticeable of a difference.
I was happy with my carpets after they were cleaned. The service person was on time and very professional. He explained everything in detail and was finished in a timely manner. I would definitely recommend zerorez.
service technician professionalism and great quality
They don't smellNor do they leave any kind of odor.
You actually get my carpets clean.
Very professional and knowledgeable.
It was quick and the service guy was not only friendly, educated in his job.Very pleasant. .
Excellent service. Technician was super polite and knowledgeable.
No chemicals
That they do not contain chemicals.
Tyrone's service
The service was fast an the Tech did a great job!
Customer service is wonderful.Darwin Harrison (technician) is also a keeper.Products work well and I am truly happy with the overall finish.Thank you.
In general, the carpets do look better, but some stains came back after the carpet completely dried. You advertise that you make old, dirty carpets look like new, and that didn't happen. Again, they do look better than they did, but I expected a little bit more based on the advertising. Also, the "Jody Dean Special" promised a $50 restaurant gift certificate, and I didn't get that. Technicians were very courteous.
I will only get my carpet cleNed by ZeroRez. It's the most enviormentaly safe and the carpet dries so quickly. And of course everything look so clean and smell great. No harsh chemical smells. The technicians are very professional and aim to make you 100% happy with everything.
Did a great job
Best thing -- the people you hire! From scheduling the appointment to the crew who did the work, everyone was so professional, helpful and courteous. It was super easy to make an appointment that worked with my schedule, and the carpets looked like new when your tech finished.
The technician attitude and willingness to do a superior job
It's green and no smell.
Very thorough and courteous
Great staff, on time, state of the art equipment, great job
Hour or more late for appointment.
You do not use shampoo or soap. The technician did an excellent job and was curtious and helpful.
The workers, the end result
Environmentally safe for myself and my pets, always friendly representatives and competent people to do the work.
very clean carpet; on time; knowledgeable & friendly
Everything was done professionally. Will def be using again.
The cleaning process that you use. I don't like soap on carpet and this is the perfect solution.