Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2016 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look and feel so clean, natural and refreshed

Report a concern   January 12, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism

Report a concern   January 12, 2016 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional. Fair price. Good results, although our carpet in our den was buckling in several place when it was still damp. Thankfully it flattened out by morning when it was completely dry.

Report a concern   January 12, 2016 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   January 12, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel and look clean and I have old carpet. The serviceman was so attentive to my needs and comments. He was such a gentleman and really did such a good job. Will definitely use your service again.

Report a concern   January 12, 2016 — Rated 9 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning technician was very courteous and professional.

Report a concern   January 12, 2016 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of the staff. The costs are reasonable. Quality cleaning.

Report a concern   January 12, 2016 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff, successful cleaning

Report a concern   January 12, 2016 — Rated 9 out of 10 by William Clove Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Tile looks great!

Report a concern   January 12, 2016 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time quickservice

Report a concern   January 12, 2016 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent cleaning

Report a concern   January 12, 2016 — Rated 9 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very professional and explained the processes very well.

Report a concern   January 12, 2016 — Rated 10 out of 10 by Kelly Folds Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, clean carpets, friendly technician.

Report a concern   January 12, 2016 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

pet friendly all natural

Report a concern   January 12, 2016 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative you sent to my home was efficient and very professional.

Report a concern   January 11, 2016 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans great without leaving soap residue. Quick return to fix if something was not cleaned correctly.

Report a concern   January 11, 2016 — Rated 10 out of 10 by Isabel Joyner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the cleaning process does not have any harsh chemicals and will not leave a residue and build up on our floors. Our technician was really professional and answered all of our questions in detail. We would recommend this company and most of all our technician to all of our family and friends. Thank you!

Report a concern   January 11, 2016 — Rated 1 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I showed the technician a few lightly soiled small areas to be pre-treated. Afterwards he said he did not need to pre-treat as they came out during the normal process. Since the carpet was wet it appeared they were gone. But the stains came back. The areas were in the master bedroom and guest bedroom. I remove my shoes when arrive home and wear house slippers in the house. My husband is only here less than 2 weeks a month. He does the same thing wearing house slippers inside the house. I have had no overnight visitors staying the guest bedroom.
Also the technician did not wear any shoe covers when cleaning my carpets.

Report a concern   January 11, 2016 — Rated 3 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I hear so much about you on the radio and thought I'd give you a try. Overall the rugs looked nice however there were many many stains that you couldn't remove and I was disappointed. The guys were at our house for less than an hour, they were in and out. They were, however, friendly guys. So for the most part me spending $244 was more than I wanted for this kind of work and I don't think I will recommend you at least for cleaning stains out of carpets anyway.

Report a concern   January 11, 2016 — Rated 10 out of 10 by Karen Wilkerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemcals

Report a concern   January 11, 2016 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How thorough and detailed your cleaning technician was.

Report a concern   January 11, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person did job very well and very profesdional.

Report a concern   January 11, 2016 — Rated 8 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

DID NOT MOVE ANY FURNITURE UPSTAIRS WHEN CARPET WAS CLEANED. LEFT WHITE RESIDUE ON TILE, GROUT STILL DIRTY.

Report a concern   January 11, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are polite and show up on time or earlier. Technicians are well trained and able to answer any questions I may have.

Report a concern   January 11, 2016 — Rated 8 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The gentleman who did this service was great. I was also finally able to get my issue resolved with Rondy.

Report a concern   January 11, 2016 — Rated 10 out of 10 by Gabriele Presby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very courteous and professional. They listened to my concerns and requests. All the work was done to my satisfaction. My carpets and upholstery look fantastic!

Report a concern   January 11, 2016 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, you clean thoroughly. I wish your rates were lower, however. Makes it harder to clean as often.

Report a concern   January 11, 2016 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very friendly and helpful.

Report a concern   January 11, 2016 — Rated 10 out of 10 by Anthony Justice Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work, no chemicals

Report a concern   January 11, 2016 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked the customer service of the technician, however, the cat smell he was trying to remove did not work. It still smells like cat. Unfortunately, my cat passed away and was very ill. The poor little by went to the litter box everyday up until the day before he died. However, he urinated under the bed the day he died. I paid for the flash treatment too.


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