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based on 84570 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets were left very clean and fresh. The service people were polite and explained the process thoroughly.
you don't use harsh chemicals and it is safe for pets and the clean is great.
The fact that you don't use chemicals!
#1 Tile floors were not cleaned, I wanted the grout cleaned
#2 Tile around the baseboards whole house did not clean
#3 I did not the price was $129.00 per room and I had a coupon but he said would not work on this clean.
I have used you before and was a good clean, not this time.
Professional and friendly employees.
Clean carpets, on time
My old stained carpet looks beyond clean.
Cory was outstanding! Really, the most professional and thorough employee. Couldn't be happier with the cleaning. We will never use another company again.
They really cleaned my mom's carpet very good!!!
After the carpets dried the next day, we noticed several places where the Tech missed. I would like to have the carpets recleaned.
Friendliness of the service technicians, timeliness, quality of work.
They product you use gets out carpet clean every time even though it was purchased in 1999.
I feel confident knowing my carpets will be cleaned in a way that won't hurt my dog or my baby.
My office carpet looked like new and the gentleman did all of that in a very short period of time.
Our carpets look great and they were able to remove all of the stains.
Very professional service and carpets look great
Technician was very professional.
professional and on point service
There is no use of detergents or harmful chemicals and the use of all green cleaner because I have allergies.
Fast efficient, profession and informative
All of it!
Fast, Best cleaning ever, reasonably priced, friendly knowledgeable service person.
He called 30 minutes before and showed up when promised.
Polite and courteous, arrive on time.
Mark did a great job; took his time and explained many things to me. He got the hall carpet clean which I did not think would happen this time! I will request Mark the next time. :)
ProvCess
The service technician was very professional and knowledgeable.
Honestly, there are still a few stains on the carpets and one step that was missed, but quite frankly we feel deceived about the tile offer from zerorez. Your offer does not state it is only floor tile and not shower walls so we did not receive what we were expecting and now have a "credit" withstanding. The credit is fine but would not be needed if you were more upfront about what your offer did/did not include. Furthermore, the first time we had your company out the gentleman did a free upholstery clean and said you always throw in a "little" something for your customers. We did not get any special service or even the results we received the first time we used zerorez. And to top it off, we were told the quote on the phone was the total when in fact it did not account for taxes and that certainly would have been helpful given that we budget for items like this in advance.
Carpets left very clean and looking much younger. Very friendly and knowledgeable service person.
Professionalism and attention to detail!