Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85007 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2016 — Rated 9 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your staff person was nice, clean and efficient.

Report a concern   February 25, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez employeewas the most professional that I have used with your company for the last four times. He listened to my concerns and did a beautiful job with our carpet. I would like to ask for him again. You are the only company that I have allowed in my home and I keep using you because you are the best. Thank you for your service.

Name removed

Report a concern   February 25, 2016 — Rated 8 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Hire people that have a professional appearance

Report a concern   February 25, 2016 — Rated 0 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not impressed with the service or results. Seems carpet cleaning consist of spraying the carpet with hot water and running a brush over it. Mgoal was to have carpets cleaned, and I was immediately told....."that will not come out, that spot will not come out,...." I should've used the $200 towards purchasing new carpet had I known your company does not "clean" stains. Unbelievable. Plus it smells like mildew now in my home. Disappointed

Report a concern   February 25, 2016 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was. Wonderful and very professional.

Report a concern   February 25, 2016 — Rated 10 out of 10 by Jan Rushing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like Zerorez carpet cleaning because the workers always do a great job and like that it dries so quickly!
We had a sofa cleaned also & it looks so much better .

Report a concern   February 25, 2016 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good workmanship; polite and thorough service when tile floors were cleaned and carpet was cleaned

Report a concern   February 25, 2016 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service and professional attitude was perfect. My carpet looks brand new.

Report a concern   February 25, 2016 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service

Report a concern   February 25, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the pet/child-safe products and polite servicepeople.

Report a concern   February 25, 2016 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, quick and did a really good job.

Report a concern   February 25, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That it is safe for children/pets and doesn't have the harsh chemicals.

Report a concern   February 25, 2016 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service, great results.

Report a concern   February 25, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast
Friendly

Report a concern   February 25, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always prompt, always friendly (includes office personnel too!), and always do a wonderful job

Report a concern   February 25, 2016 — Rated 10 out of 10 by N.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job. The carpet looks great.

Report a concern   February 25, 2016 — Rated 10 out of 10 by Dee Bert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The promptness and the knowledge the representative displayed.

Report a concern   February 25, 2016 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was EXTREMELY fabulous!!!!! It was a way better experience than any other company. I would definitely recommend anybody to use Zerorez!!

Report a concern   February 25, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys were EARLY! The technician took time to walk the property, lay out his plan, communicate that plan and answer questions before he started. Not to mention the carpets and tile look great.

Report a concern   February 25, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly serviceman and thoroughly cleaned.

Report a concern   February 25, 2016 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and friendly, knowledgeable technicians.

Report a concern   February 25, 2016 — Rated 10 out of 10 by Steve Foxx Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was provided on-time and in a professional manner. We were very impressed with Robert from Zerorez. He was courteous and took the time to explain the cleaning process as well as the advantages of using the Zerorez service. The rugs and tile look great. Thank you for a super job.

Report a concern   February 25, 2016 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There is no chemical residue left in the carpet resulting in a much more pleasant smell and a shorter drying time.

Report a concern   February 25, 2016 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks almost like new.

Report a concern   February 24, 2016 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service and my carpet looks incredible! I'm very impressed with Zerorez!

Report a concern   February 24, 2016 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient service with proven results..
Very pleased with end product.

Report a concern   February 24, 2016 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the corner protectors for the walls and baseboards!

Report a concern   February 24, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service from your employee name mark

Report a concern   February 24, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that Vincent is going to refund my money for the area rug that was cleaned EXCEPt for the fringe. It has to go to the factory to be clean. I can't use the rug because the Fring is so dirty. There was no hassle about the refund. I did tell the tech in since several of my rugs had fringe I would not have them cleaned I suppose it was a misunderstanding. No problem it was taken care of by giving me a refund. I would recommend Zerorex to
My friends.. My area rugs were not expensive so that's another reason I didn't want them cleaned It would cost more than the rug was worth. Vincent
Understood the problem. Finley was very professional and did a good job on steam cleaning the tiles on my kitchen floor . The products used on the Carpet was wonderful as there was no crunch when you walked on the carpet plus there wasn't a strong smell of chemicals. Yes, I would use Zerorex
Again.

Report a concern   February 24, 2016 — Rated 9 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good employees and workmanship


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