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based on 85463 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job! Your representative was very communicative, efficient, and helpful.
I had trouble from start to finish however,i am very pleased with the way associates handled the situation. Customer service was great but the office couldn't seem to get my personal information correct in the system. All in all it seems to have worked out only because the managers worked together to make sure we, the paying customers,were satisfied.
be on time
Quick and effective. Truly clean
Technician did a very good job an the carpets were clean and looked fresh when when he finished.
service techs were the best. Very friendly and efficient.
No small it cleans very well gets out 95% of stains.
Very environmentally friendly and always receives great results!
I like that it's water/steam extraction, chemical and soap free and leaves no residue in the carpet. However, your machines have so much suction that it's made my carpet buckle badly and I need someone to call me, please.
Very professional, explained all concerns regarding any issues he encountered in cleaning the carpets or tile. The carpets really look good & smell clean.
Fast, on time and efficient
Great technician. Keith did a great job. Worked quickly and efficiently. Couldn't have asked for more.
The lead manager was very helpful in explaining what he would do and how it would work. He traded services not desired for other services meeting my needs. The majority of the really bad stains were lifted.
On time. Friendly tech and fast, excellent service
Pleasent staff and the cleaning lady a long time
Robert did an excellent job! We've used you guys many times & have always been pleased.
Customer service and results
Lower the cost
My floors look brand new! There is no feeling of residue left behind...they truly feel clean!
Dont assume I am familiar with the process of cleaning the carpets
safe for kids and pets
Zerorez delivered as promised -- our carpet looks like it just came from the showroom. This was the first time the carpet was professionally cleaned in 17 years! The Technician (Justin Watt) was courteous, friendly and worked very hard. He explained everything he was doing, showed us "before" and "after" samples, and did a thorough job. We are amazed at the results, extremely happy with how our carpet looks now, and would definitely recommend Zerorez to anyone who needs their carpets cleaned!
The cleaner was extremely polite, professional, and knowledgeable. He really went the extra mile for us, and our carpets look great!
no chemicals and great cleaning
Products and device was great. Our carpet looked great in spite of how old it is. We will totally use you again and recommend you as well.
Excellent service!
The technician was great very professional and did an excellent job.
Great technician!
I like that your techs call before they come... and show up on time .., or early
Good service