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based on 84569 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You do not use shampoo or soap. The technician did an excellent job and was curtious and helpful.
The workers, the end result
Environmentally safe for myself and my pets, always friendly representatives and competent people to do the work.
very clean carpet; on time; knowledgeable & friendly
Everything was done professionally. Will def be using again.
My technician, Darnell(?), was very professional and personable. I will definitely call Zerorez again in the future and I will request him specifically. He did an amazing job doing a general carpet cleaning and one room, as well as removing difficult pet stains in another room. Thank you, you have earned a new client. Juliet Williams
Our carpets look fantastic....like new!!!! Our zerorez technician, Keith, did a great job!!!!
The billing and charges were nit explained up front. I would like a customer service manager to please call me. Phone number removed
Rodrick was a pleasure, he was very efficient and fast. I would recommend him to all of my friends.
Environmentally friendly.
I like that nothing is left behind.
People are nice and knowledgeable. Service is clean.
House smelled 24 hours later. Have all windows open, ceiling fans and exhaust fans running. A deordorizerneeds to be used to freshen the air.
On time, explained everything.
No chemicals, no soap residue. Liked the tech that came to my house.
no one else has them, looking at them you know they work,they show you care. Thanks.
I like the cleaning process. The carpets are left clean and soft!
There were environmental friendly.
pricing, availability, courtesy
Good service and reasonably priced. Your technicians are always reliable and friendly
Friendly knowledgeable service tech. Arrived early/on time, was very professional, did a great job, minimal disruption to our work day at the office.
Jimmy was great! Explained everything thoroughly and did a great job!
The technician arrived as scheduled. He explained the process thoroughly. He took his time and actually cleaned my carpets. His attention to detail was outstanding.
First time using zeroes after hearing tons of radio commercials. I got a quote from a supervisor over the phone but the technician that came out tried to change it. Then he pulled out my original quote after I refused to take his quote. Not good business. Hasty job on my stairs. Still dirty. One person came out to do a 2 man job. Other than that I like the fast dry. Thanks
friendly and good service
We like that no shampoo is used.
The guys were very good at what they did. All our carpets and rugs look beautiful!! They were friendly and very helpful.
I will definately recommend them to friends!
They do a great job.very nice boys Robert and Carlos. Know their cleaning.
SOME OF MY STAINS THAT WERE NEW AND FOOD WERE NOT REMOVED. THE TECH WAS WONDERFUL AND VERY PROFESSIONAL.
Hour or more late for appointment.