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based on 85463 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your willingness to help with short notice. The personal care, professional services, and thoughtful ways of Dominic, your field technician. Bob Richards
I love that the products are green.
Pet service not effective at all
My pet smells in our carpet are totally gone!!
Prompt response
Committing times were missed without calling twice leaving all our furnishings out side , wanting to schedule another day I had previously told them my 82 yr husband recovering from heart @ colon would not be able to move furniture etc he had to call the office 3 to 4 different times trying to get someone here to clean the carpet . Finally a person came from the other part of town to clean at dark thirty Eric then did a great job !! We did not need the extra Stress. !!!
We are guardian of two elderly ladies who had not had their cleaned for aver 10 years. The high traffic areas were nearly black as a result. Your technician could not promise how well he could clean those areas, but we told him to do the best he could the duplex was a rental and so we the could not replace the carpet. The results were beyond our expectations. The carpet is now practically uniform in color with almost no trace of the high traffic areas at all! We were astounded!
quality of the job done
Excellent results, courteous staff.
Everything except the scheduling process
Carpet looks great - Eric was on time, very courteous
Heathy results. Powerful equipment. And, Miguel!
The technician telling us before he starts the cleaning what the processes are to treat the carpets.
Also, he takes his time and does a through job attending to details.
Great service and dries faster than other services.
Mr Finley was so professional and incredible.
Our main Couch did not come out as clean as I anticipated. The tech said there was nothing else that could be done... which was disappointing as that one piece cost $240. He was also 2hrs late (7pm), but understand he was back logged.
It looks & feels clean
I thought the charge per gallon for pet treatment was ridiculous. Felt like a scam.
Scheduled and the work
Very efficient and friendly service.
Brad was competent and professional. Our carpeting is several years old and I am pleased with the results of your service. I will call Zerorez again for future carpet cleaning services.
The technician was great and very friendly. I had heard adverstisments on the radio saying how the service made their carpets look like brand new carpet. My carpets still looked dirty. I got better service with Dalworth.
Excellent follow-up on problems during the cleaning.
Kind, courteous technicians. Put paper shoes on over their shoes, carpet is pristeen and they backed out of my house cleaning up after themselves. I am very pleased!
Very friendly, service oriented staff. Took out the carpet stain they were hired to do.
Chemical free!
Your service is unparalleled! Reminder notifications and follow ups are the best. Your technicians are efficient, friendly and knowledgeable. Keep up the great work! See you in November!
I've had my carpets and air ducts cleaned. Both services I give a 10!
Great customer service and professional staff.
there are streaks in the carpet in the den...and there had to be a leak in the hose...there are two water spots in the den area and a huge water spot in the hall...someone is coming out on monday march 28 to fix the issue...only problem with that? i have guess coming on easter sunday which was the whole purpose of requesting your cleaning services.