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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There were hidden costs that I was not told about when I placed the appointment
The technician was very professional.
Everything was excelllent
Bottom line, my carpet looks great! And the service was excellent from beginning to end.
good service man; hard working
It was very easy to schedule carpet cleaning and the scheduler was most accommodating to my request for time, date, etc. The technician was polite, efficient and answered all of my questions. I'm very pleased with the job done.
Not smelly
Tech did great job.
Dave Thomas was awesome. He took the time to explain every step in the process.
The animal treatment was overpriced and I wasn't told about it prior to arrival. The sales associate was very professional and knowledgable.
Your method does not leave behind any residue on the carpets.
the furniture smells great no strong smell from product.The tech did a great job paying special attention to stains on our recliner
lower your pricing!
Our technician for yesterday's service was particularly efficient and great at getting out older, set in stains. I've used Zerorez for years but in the past some technicians were not personable and tended to just want to make another sale. Not the case with Lincoln. He was great. On time, made quick work and yet got the job done well. We were very impressed. And it was all done within an hour.
The professional demeanor and knowledge of the technician and the results!
Darwin couldn't have been any better!! He arrived on time and quickly went to work assessing all the areas to be cleaned and stretched. Every thing he did was done in a very professional manner.
I will definitely use him again and will most certainly recommend him to my friends.
Darwin was extremely my professional and did a fantastic job!!!!!
Really cleans looks great dries quick
I love that it is environmentally safe, the technicians are professional, and my carpets look fantastic!
Technician did a great job. Friendly and professional. Explained as he went and had me check everything.
services was great the technician i would ask back by name
Findlay was nice
My carpet and tile floor looks great. Technician was great.
Quick dry. Quality of cleaning.
It is environmently friendly. And it doesn't hurt my cats. The technician was very thorough. The carpet looks much better and smells better too!
It feels like a brand new carpet and tile is very clean. Tech was very professional.
Great job!
Excellent results and great techs. Would do it again in a heartbeat.
I've used zerorez multiple times. He asked for a quote at a new house and the cost was $2k. Due to some pet urine. Asked to adjust the quote and still $1k+. I can't replace carpet partially or all for these prices. The quote I was given over the phone was $350 with deep clean and pet urine. The carpet was honestly not that bad. On my 4th experience with ZeroRez, I was very dissapointed and likely will not call again.
have equipment that can get dirt like stuff along wall; I was told old carpet will get build up at meeting of carpet and wall