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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Micro protector
No chemicals, removed all stains, friendly and professional staff
Quit upselling.my estimate was $113 and the tech tried to sell me additional services that would have had my bill at approx. $400.
Spots do not return. The only carpet cleaning company that I have found able to do this. Josh did my carpets on Friday and he was excellent.
I like the method of cleaning--my carpet looks good after your cleaning.
Price and customer service
The technician was exceptionally well mannered, friendly and hard working
Zerorez,is top notch. Great people supper company.
Good results
Safe product and your technicians are very knowledgeable and friendly.
Carpet did not come out clean like last time and the tech was almost rude about things ! I told him that the tech before him got it looking better and he said he had done all he could do !!!
We especially liked the young man who came
out to clean our rugs. His name was Seth.
He was courteous and did a very nice job.
Would ask for him again. He's a 10!!
The carpets look great. And the issue
we had with cat urine was cometely
taken care of.
We were a bit taken back at the final cost as
we only did our downstairs. Cost being
over $900. Next time we will do more
Research. Perhaps this is the norm.
Of course we were happy with the
final results.
Name removed
Does the job
The tile cleaning was a complete waste. All he did was moo the floor and leave it completely saturated with water. He told us we had to mop it afterward or let it "evaporate." It saturated into the edges of our carpet and I had to dry the carpet edges with towels. The carpet cleaning was disappointing. The tech told us we needed to vacuum afterward but he said our Hoover was "junk" so he said we needed to buy a Dyson or a Shark. So we bought a Shark vacuum the next day and vacuumed 5 canisters of dirt up just in the family room after going over it 6 times. Very disappointing. He also left the tile floors filthier than when he got there, since he just swirled dirt into the grout with oversaturation of the water.
easy to make an appointment. courteous appointment reminders.
The specialist, Eric, was very professional, prompt and courteous. He explained the procedure for cleaning our dryer vent duct and did a thorough job of cleaning our carpet, too.
Nice service men. Good input, met my clean needs and excepted my coupon that I forgot to mention over the phone.
Outstanding employee. He was knowledgeable, courteous,and efficient!
No chemicals
Friendly service
Prompt and efficient
All good
Very good technician. Carpet looks great.
That they are green. Technician was good, he asked me to check his work to ensure it met what I expected and was looking for. Very good.
Everything.
The carpet looks wonderful. Greg did an great job and was very courteous.
Service was great! Quick and on time! Did a great job and were very patient with how I wanted to do things.
Not sure the pet treatment worked. 600.00 and still has an odor
Our technician, Fred had a wonderful attitude! He was very professional. The carpet looks nice!
Pointed out stains on 2 yr old carpet that you have cleaned before. After drying, stains still there. Can you re-clean?