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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Josh did a fantastic job! The carpet looked better than it has (it's older, but much better)
Fast and Professional.
Did a great job, very friendly and got all spots up.
Very professional. Carpet is clean and smells fresh...
The technician was extremely thorough and explained my options and their cost well. He kept checking with me to see if I was satisfied and did a great job. I was shocked at how great my kitchen tile looked--I had forgotten it's original light color. The carpet smells great.
Fred did a great job. Dirty carpets are now clean
I liked that we were scheduled for 8:oo and it was close to that time when we got our call that he was on his way. I really like the way the carpet feels since it has been cleaned. Very soft. It looks great!
Nice and professional and got stains out that I didn't think would come out of the carpet.
Be on time. Reduce the exorbitant cost of cleaning and sealing tile flooring.
Jimmy provided outstanding service.
I thought I was supposed to get 2 Ranger's tickets?
But, no one has said anything about it.
I like that the carpet is clean and that there is no strong chemical odor!
I like the fact that Zerorez does not use soap or toxic chemicals. They were prompt and professional.
I was charged $120 to treat TWO spots that were from cat urine. I was misinformed about the treatments and a quality control person came and redid those two spots with the stronger cleaning treatment. One of the spots still smells strongly of urine--even after the "flash" treatment. Apparently, the cleaning agents used are not effective. It is still on the fibers of the carpet because if I touch the area, it leaves a scent on my fingers.
Slow down when cleaning and take time to remove spots not just one swipe does all
It gets the dirt out and the carpet looks almost like new without living chemicals in it.
The person who cleaned the carpets was very polite and informed me of everything he was doing and did a great job.
On time, very professional, reasonable pricing
Honesty, willingness to help with times, rescheduling and meeting my needs while explaining the process completely.
Did an excellent job.
How efficiently the cleaning process remove stains/dirt from the carpet.
Prompt, courteous technicians. My carpets look brand new
The rep was fabulous! The equipment was quiet and left a light, pleasant fragrance. Thank you
The clean carpet and great technician.
Customer service and lack of chemical residue
The carpet always looks brand new. We have quite a few rent houses, and you have saved us from replacing the carpet more than once!
The first man that came to clean the furniture, did not do satisfactory work. However, the control control man who did the redo was excellent.
I felt like the carpet was hard and crackly. Some sort of residue maybe.
Mostly, using no chemicals.
Great job cleaning tile!
The service man was the best!!!