Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2016 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is a very light carpet and it looked really great after it was cleaned. The young man that did the carpet was very friendly and answered all my questions easily. Carpet was damp, but dried quickly and had no chemical smell at all. Will definitely use them again.

Report a concern   November 29, 2016 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning.

Report a concern   November 28, 2016 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was a manager of a 47,500 sq. ft. Lawyer firm "Last name removed Dagfin Frappier LLC" Addison, Texas. Bob McKee and ask him to explain how ZEROREZ as if the other companies. I needed to have my home to clean my home, and you worker was the best.

Report a concern   November 28, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician

Report a concern   November 28, 2016 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin,the service tech was very professional and did a very thorough job. I had a lot of pet stain area and they are gone. The house immediately smelt good.

Report a concern   November 28, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe Vasquez was by far the best technician I have ever had come out, he was polite and very attentive to my needs/concerns. Joe came out to perform a "redo" cleaning as many spots/areas were missed and some created during the October visit with a different technician. Joe did it right, the way it should have been done previously. Thank you Joe.

Report a concern   November 28, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our 20 year old carpet looks like new!!!

Report a concern   November 28, 2016 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All was as we needed... thank you

Report a concern   November 28, 2016 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable technician.

Report a concern   November 28, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gregg Courtney is the bomb. He is the best technician you guys have sent out. I've used your company twice before and never have the carpets and upholstery looked so good. If Gregg had NOT done the stellar job he had I would never use you guys again. I will ask for your services again and will request Mr. Courtney.

Report a concern   November 28, 2016 — Rated 5 out of 10 by T.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was very friendly and polite, but he treated 2 pee stains and they came right back by the next morning - yellow, and smelly.

Report a concern   November 28, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

non toxic, no residue

Report a concern   November 28, 2016 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaner and wonderful employees.

Report a concern   November 28, 2016 — Rated 10 out of 10 by John Costa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time and did a fabulous job. We've used Zerorez before and have never been disappointed.

Report a concern   November 28, 2016 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech took his time and did a great job explaining how & what he was doing.

Report a concern   November 28, 2016 — Rated 10 out of 10 by L.A.T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really appreciate the follow up and making sure the issue was resolved.

Report a concern   November 28, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician retreated all problem areas and was able to get out the stains.

Report a concern   November 28, 2016 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and he took the time to explain in detail the carpet cleaning process used by your company. He did an excellent job cleaning my carpet.

Report a concern   November 28, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   November 28, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was great. He was fast and efficient and friendly.

Report a concern   November 28, 2016 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything guys are very professional and do a super job

Report a concern   November 27, 2016 — Rated 10 out of 10 by Juan Yepez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech, Erick, was very courteous, professional and attentive to our concerns. He wanted to make sure the carpet was as clean as possible. He was very friendly, honest, and did a fantastic job on our carpets. We are extremely happy with Erick and Zerorez and will continue to be returning customers and also refer to our family/friends.

Report a concern   November 27, 2016 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet did not show any stains while carpet was wet as it dried the coffee stains showed up again.
I called customer service and explained situation sat. Night and she is sending a supervisor out to try and solve problem

Report a concern   November 27, 2016 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you don't use chemicals and need for services was first assessed

Report a concern   November 27, 2016 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied from beginning to end

Report a concern   November 27, 2016 — Rated 0 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are spots that didn't come up in a couple of high traffic areas. My carpet is less than one year old and has not been chemically treated or cleaned prior to zerorez this weekend. I was excited about the idea of no chemicals or cleaners being used, but I don't think zerorez is going to be something I can recommend based on my experience. If it doesn't CLEAN/REMOVE the dirt/spots, then there's really no point. I"m disappointed.

Report a concern   November 27, 2016 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the cleaning is chemical free and the technician was super nice and knowledgable concerning his job.

Report a concern   November 27, 2016 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is cleaned and stains do not return.

The technician explained and then demonstrated to me all the processes for the pet treatment. Eric was also VERY careful with door frames and my recliners.

Report a concern   November 27, 2016 — Rated 10 out of 10 by M.B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time. Erick, our technician, was polite and courteous. I have used Zeroez before and will use them again. First name removed Beth

Report a concern   November 27, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that when Larry was finished, there was no artificial smell in the house from the carpet.


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