Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 27, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The worker was very thorough in cleaning all the vents. He explained everything. He did a great job!

Report a concern   November 27, 2016 — Rated 10 out of 10 by Lisa Titensor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez just came and restored my bathroom marble shower and floors to gleam like new again!! I have never seen a product and skilled technician produce such incredible results. Their technician was meticulous in all he did. I never realized how bad my bathroom marble had become... especially my shower with all the pitting and soap scum build up after 20 years. They completely restored it gleaming like new again.... incredible. Thank you zerorez for coming to my aide again with the very best products out there. So excited and pleased with the results!!!

Report a concern   November 27, 2016 — Rated 8 out of 10 by Z.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I requested a specific person & was told they were available &, but a different person showed up.

Also, there's still one area that smells like urine.

Report a concern   November 27, 2016 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked nice and continues to look nice except for the coffee stain which did not come out. Our service provider was friendly, knowledgeable and diligent.

Report a concern   November 27, 2016 — Rated 10 out of 10 by Flo Coleman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician whose name I don't remember, explained to me every step he was doing while cleaning my carpet. When he finished they looked nice and fluffy and clean as if they were just installed. I will gladly refer you to my friends and family. My carpet has never looked this good when other companies I have used cleaned them.

Report a concern   November 27, 2016 — Rated 8 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

We've had our carpets cleaned by your company on 3 or 4 separate occasions. This time however the carpet in our bedroom still has a heavy pet odor. In the past we had an old dog who couldn't hold himself an the odor was quite strong and the technician go the odor out. This time the odor is still there. I think you could have done a better job.

Report a concern   November 27, 2016 — Rated 10 out of 10 by H.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the machine that really deep cleaned and removed pet and human hair. I liked that the carpets dried quickly and smelled clean. My technician, Josh, was very personable and knowledgeable.

Report a concern   November 27, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   November 27, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product because you don't you chemicals. And the service which was excellent. There does seem to be a communication breakdown somewhere along the line with the office personnel. Other than that, it was a very good experience.

Report a concern   November 27, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was thorough in his review and execution of the job. He alerted me to a potential problem with my vacuum which was leaving dirt and sand deep in the carpet. After cleaning the carpet and the tile floor & grout, which we also had cleaned, looked like new.

Report a concern   November 27, 2016 — Rated 10 out of 10 by E.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The system seems to work very well for us. We have pets and some cleaning services can't get the carpets as soft and unstained looking. Good job.

Report a concern   November 27, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains came out beautifully and the techs were extremely knowledgeable and friendly!

Report a concern   November 27, 2016 — Rated 10 out of 10 by Paul Raffetto Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets really do get amazingly clean, and dry fast.

Report a concern   November 26, 2016 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite employees. Great job cleaning our carpets.4carpets.4

Report a concern   November 26, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like that when I contacted the company with a complaint, I got an immediate response and the problem was quickly rectified. This, to me, says the company values its customers, and customer satisfaction is a priority.

Report a concern   November 26, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco-friendly, technicians prompt, friendly, efficient!

Report a concern   November 26, 2016 — Rated 10 out of 10 by Diane Frame Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very honest about what he could do, and what might causing our problems with our carpet. Very thorough with all that he did, and was willing to go the extra mile to get me some extras at no cost.

Report a concern   November 26, 2016 — Rated 10 out of 10 by Meri Maccanelli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products clean very well and the professional was amazing, knowledgeable and thorough in every aspect of his job.
I will definitely use ZeroRez again.

Report a concern   November 26, 2016 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was amazing. Loved the cleaning product.

Report a concern   November 26, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet came 100 per cent clean. Carpet cleaner was very professional.

Report a concern   November 26, 2016 — Rated 10 out of 10 by Terry Gober Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and provided excellent service.

Report a concern   November 26, 2016 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative was very professional and very nice. He did a great job!!

Report a concern   November 26, 2016 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was really friendly and interested in doing a great job.

Report a concern   November 26, 2016 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the person you sent out to retreat some areas seemed very knowledgeable

Report a concern   November 26, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your products aren't all soapy and leave a film after drying. I had never used you all before and was SO pleased. Will definitely only use your company in the future and highly recommend you all. Josh, who cleaned my carpets, was fabulous. He took his time and made sure the areas I was concerned about were addressed and explained the process thoroughly.

Report a concern   November 26, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin, the technician, explained your products and gave excellent service all the while being friendly, respectful and generous in answering my questions. He even removed several stains from tea and eye shadow!

Report a concern   November 26, 2016 — Rated 9 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was thorough and answered all questions and fair with recommendations.

Report a concern   November 26, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and great service!!

Report a concern   November 25, 2016 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a thorough job....even took the time to point out some things regarding my grout. My floors and carpet look so good and my house smells so clean!

Report a concern   November 25, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and simple, no chemicals and the technicians have been courteous and very professional.


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