Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2016 — Rated 8 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not try to guilt/up sell in home.

Report a concern   November 23, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and cleaning servicemen who represent you!

Report a concern   November 23, 2016 — Rated 8 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Didn't realize there is price increase from the usual advertised rates prior to holidays.

Report a concern   November 23, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who cleaned our carpets was incredible! He was very thorough and professional.

Report a concern   November 23, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap, knowledgeable service techs who are professional and work quickly.

Report a concern   November 23, 2016 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Got about 90% of our stains out. Lincoln, our technician, was great. Friendly, courteous and knowledgeable.

Report a concern   November 23, 2016 — Rated 10 out of 10 by Barbara Osbourne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work. Quickly and efficiently done.

Report a concern   November 23, 2016 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Carpet looks great. Technician was friendly and knowledgeable. Quick drying time.

Report a concern   November 23, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was extremely impressed with my representative that cleaned our carpets. He was informative, friendly and very thorough. The result was very clean carpets! Much cleaner than the previous company I used. Carpets were not dry in the estimated 4-5 hours but they are clean. Zero Rez will be the only Carpet cleaning company for me. Thank You!

Report a concern   November 23, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave was the best! He explained very thoroughly the processes and treatment for my floor.

Report a concern   November 23, 2016 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks great and smells great! Friendly and personable personnel!

Report a concern   November 23, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans without chemicals. We have had the same guy (Darwin) the last two times and he is efficient, nice and a wonderful asset to zerorez.

Report a concern   November 23, 2016 — Rated 10 out of 10 by D.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional. Took time to do the job correctly and to my wife's satisfaction, that in it's self is impressive.

Report a concern   November 23, 2016 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After your cleaning, the carpet is always fresh and soft like new.

Report a concern   November 23, 2016 — Rated 10 out of 10 by Cheyenne Sanders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the huge vacuum the tech used before using the steamer! It got up amazing dirt and pet hair and I even vacuum daily!!! wow!

Report a concern   November 23, 2016 — Rated 9 out of 10 by Sherry Burke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional techs, friendly and helpful. I like the products because I have 3 pets and the solution does not bother them.

Devin is an asset to tour team!

Report a concern   November 23, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is great. The lack of additives during cleaning is why we chose Zerorez. The tech was very knowledgeable and answered all questions.

Report a concern   November 23, 2016 — Rated 9 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. David was great.

Report a concern   November 23, 2016 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job getting pet stains up

Report a concern   November 22, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   November 22, 2016 — Rated 10 out of 10 by Ken Kuesel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removed the pet stain and odor. Our carpets look great dried quickly and no chemical smell. Jimmy "JD" was fantastic!

Report a concern   November 22, 2016 — Rated 9 out of 10 by Shannon Wester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean job, no carpet stiffness from soap & no strong smells.

Report a concern   November 22, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris and James did a great job...

Report a concern   November 22, 2016 — Rated 5 out of 10 by M.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was great, but after my carpets dried, you can still see the line where I had cleaned with my own steam cleaner, and couldn't clean the rest because it quit working. I was hoping that if I called a professional cleaner, it would clean as well, if not better. The carpets are cleaner, but like I said, I was hoping that it would clean the rest of the dirt where my steam cleaner didn't clean.

Report a concern   November 22, 2016 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got my stains out

Report a concern   November 22, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service man was amazing

Report a concern   November 22, 2016 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Roderick was fast, friendly and funny. Thanks for the clean carpets!

Report a concern   November 22, 2016 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quick service and the smooth and sufficient process

Report a concern   November 22, 2016 — Rated 9 out of 10 by S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Helpful! Guy was telling me what to put on my new carpet and what
Not to use-- like Resolve.

Report a concern   November 22, 2016 — Rated 8 out of 10 by C.M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

If someone could actually clean my carpet and get the stains out


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