What our clients think of us!

Treat stains better...

I had to have a reclean on some pet order and your company was very eager to assist, schedule and complete the service. The quality control manager (Ceasar) was very professional, efficient and solve my problem.

The technician was very professional and did a great job

coffee stains did not get completely out.

Reduce prices - 110 for 2 medium size bedrooms is expensive...

I was charged an outrageous amount and in one room the technician cleaned only the perimeter, ignoring the pet stains with was the sole purpose of having the carpet cleaned. Quality assurance comes back to check and I'm told the technician did a great job elsewhere and on the perimeter and they'll fix it if I pay them double. How to make it right? Clean and treat the pet stains in the room I paid for prior to my neighborhood wide Christmas party in 2 days!

There are still stains in the carpet.

Flexibility scheduling, many appointment time options, friendly customer service (phone and in-person rep), thorough cleaning, professional and detailed cleaning rep.

Frankie did an excellent job of cleaning the carpet and explaining what the problem areas were and exactly what he was doing and had us check on his work as he moved along. He did an excellent job for us.

I have heard praise for you on K-LUV by Jody & Rebecca. I have to agree with them that you do work to clean the carpets thoroughly.

Your company uses no harsh chemicals in the cleaning process; there is a clean smell afterward. Your tech, Frankie, was most helpful, professional and took the time to answer all my questions about using your service for the 1st time. Thank you. I will definitely recommend your services to all my friends and family.

The Zerorez service employee was here on time. The product that Zerorez uses does not smell.

It would take a little more explanation than can be listed here, but I already left a message for you to call me at Phone number removed the evening the carpets were cleaned. Instead of calling me at that number, you called my sister's number (I had 2 households cleaned under my name), and when she told you it was me who called at the other number, you told her you would call me right away--you never did. I can still be reached at home at the above number or at work at Phone number removed.

Friendly staff. Low chemical cleaners.

The product and service are both great! Could'nt ask for better.

Very clean process. Carpet always looks good.

The service provider was knowledgeable and obviously proud of his product. He proceeded to do exactly what he promised and followed up by pointing out to me the areas he cleaned thoroughly. I appreciated his down-to-earth personality and professionalism.

Very pleased, my carpets look great, Zerorez rep polite and professional

The technician was outstanding. No chemicals used.

Fast, efficient service.

Friendly service man! Clean carpets!!

More information over the phone about rug cleaning options before coming out to do the service.

Excellent technician who was extremely well informed. I believe his name was Brian.

You Did not meet the expectations set in your advertisements. Stains still in carpet. We called and the person on phone was short with us.

I am glad you use green products no heavy fragrance

we had one room a cat lived in so a black light was used to demonstrate where the carpet was soiled. I can tell you after the cleaning and the carpet drying using a black light the soiling still shows but now it may be neutralized.

The service was professional. The process did not take an inordinate amount of time, and the serviceman had a pleasant attitude and seemed honest.

The technician that came out was extremely well versed in the products they were using and educated me with regard to care for my flooring, so I was definitely pleased with the services that were provided!

Lincoln was very professional and thorough. Even though I was the last stop of his long day, at 6 p.m., Lincoln was energetic and happy to do his job. He represents your company very well and in the new year I'm going to call your company back for different carpets to be cleaned, and I'll request him. Thanks.

I liked the way your rep explained everything to me and what a good job he did.

I had the same technician this time that did my carpets two years ago. He was so very friendly, thorough, and did a great job getting all the spots out of my carpet. He took his time doing the job right. I will use zerorez again. I like that you do not use harsh chemicals, I like that you do not leave a soapy residue in my carpets