What our clients think of us!

Products very effective - service was excellent - service agent was very knowledgeable and friendly

Great service that really cleans, dries fast and leaves no residue. Technicians have all been very nice and professional. Eric was our most recent technician and was super! I feel like the people at ZeroRez take care of us like family would.

Our carpet had wet spots 17 hours later when we were we told 4-6 hours so our house had to remain in disarray for way longer than we expected
The sales associate was very nice and professional

Darwin was very professional. Great results.

Quality of work and product result.

You need to find a way to protect the areas around stairs, door openings etc. from the hoses you use. They rub against the walls & moldings leaving marks. Also, while Dernell did a really great job overall, there was one mishap he was not aware of- and neither was I until later that night. He probably didn't realize when you unplug the oil-filled air fresheners and lay them on their sides that the oil leaks out. It took the finish off my son's dresser and video rewinder. I would imagine most of your servicemen would not know about that. You might want to address that.

Great customer service and knowledgeable technicians.

The chemicals used to clean the carpet did not have an overpowering smell.

Seth is a great rep for your company! He did a great job and was super friendly!! I will request him on all my rentals!!!

Always gets my carpets looking like new.

gets the job done

There is always an upsell from the tech, which increases the amount that is quoted on the phone. I love the product and how clean it gets my carpet, but both times I have used your company my bill was over a $100.00 more than I was expecting.

I've used Zerorez in Atlanta and when my wife and I relocated to DFW and our new-to-us home needed carpets cleaned, there was only one company on my mind. Zerorez. I like the fact that their products do not leave any residue behind, because my wife has cats and for them to get sick is bad news around here.

Your product cleaned a very dirty carpet very well. You crew was professional and courteous

I like the fact that there are no harsh chemicals used. I would like to see a whole house price for carpet cleaning because the room by room price would get very pricy if you wanted the whole house cleaned.

Nice job! Customer service is top notch. I will use them again! Thanks!

On time
Called before arrival
Professional
Friendly

At this point, very little.

Not only were we pleased with our carpet cleaning , but impressed with Darnell's professionalism and customer service.

clean product and friendly personel

It is fast and removes stains successfully

Your green product

it was quick and efficient

I was very happy with every aspect of the Carpet Cleaning Experience I had with Zerorez but I was definitely impressed with entire staff!!! Every time I spoke to someone from Zerorez from the initial call to the person calling to confirm the appointment to the technician himself performing the carpet cleaning were at all times VERY Professional!!

Thanks again,

Rex

I like the fact that you have people try really hard to please the customer..
I'm disappointed with the carpet in my office. It had stains and
after it was cleaned the stains are twice as big now and the carpet
is very stiff. This has never happened before and I am a regular
customer. The hall carpet is also stiff? It would be nice if someone could
come by and check this out for me. Name removed Phone number removed

Professional communication and service. Fair price.

Paul was my technician-very knowledgeable, thorough, and polite. Rooms smelled fresh-those carpets were dirtier than I realized!

The technician was very knowledgeable regarding the product. Both technicians were very personable and worked quickly and efficiently. I was pleasantly surprised to see the pet stains removed as well as the odor, I will definitely use Zerorez again.

The man who cleaned my carpet was very professional and did a very good job. Kudos to him,

Service tech was right on time he worked with a smile floors look like new even without A PRETREATING Service which we did not want to add