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based on 84550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a great job!
Very professional and thorough.
Works very well! Carpets are 15 years old and looks great after cleaning. Staff very professional and did a great job!
Amazing service & staff.
Better prices during holidays
Better time window
Tech was on time even though it was a late afternoon early evening appointment.
Tech was friendly and very professional in dealing with us.
Carpet cleaning was top notch.
My carpet looks much better- thanks for the great service!
Personnel are so friendly and professional. Even though my carpet is old and in poor shape, it always comes out great. This is our 4fh time to use them and we have, in fact, recommended them to many friends. Thanks Zero Rez.
The technician was professional, efficient, and did a great job!
Prompt and efficient. The carpets looked great.
Your product is great. The technicians are great. It is well known that your customer service is lacking with your phone agents.
Friendly,professional technition. Carpets look great!
Technician did not have foam pads to place under legs of furniture and I had to use bags. Technician did not have any tarp-like covering to put over my wood floor in entryway and the floor was damaged by water and metal connectors on hose.
Service was on time and performed very well. Very clean carpet very speedy and courteous service men. Would highly recommend to my friends
Always professional, carpets beautiful like new, the carpets smell fresh and clean no chemical order.
Knowledgeable technicians.
That you can see what is coming up out of the carpet.
Love that your products are environmentally safe for people and pets!
I like the no harsh chemicals or detergents - feels safer for my family
Lincoln, the Zerorez Technician was wonderful. He worked hard, was pleasant and professional and went out of his way to keep us informed/updated of the cleaning process. He's a fine representative of your company.
The carpets look much, much better. Unfortunately, a few stains in one of the rooms didn't come completely out.
Service was good - products are "friendly" - will ask next time for an earlier time. The technician was courteous and was very apologized many times for accidently breaking a plate.
Ricardo did a great job, on time, didn't push us to buy services we didn't need, and the carpet is so clean!! We couldn't be happier.
That it is safe for my pets and family. Great cleaning.
No harsh chemicals, friendly technician
Technician left me styrofoam to put under furniture myself when the last technician did it without me knowing or asking me to do it.
Really cleans my carpets well.
There is no residue or tacky feeling left on the carpets
Seth did a awesome job on cleaning our carpet. He was very professional and knowledgeably. I would highly recommend Zerorez.
I've had great technicians; the product is green with no residue; my carpets look great