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based on 85003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eric was very professional and provided me with detailed services. Very knowledgeable about his work and a job well done.
Ken did an excellent job in cleaning our car and the small area of tile. He was very dedicated to doing a good job. He should be proud of his work. Your company hires good workers , and they are taught well.
Your product was excellent. Stains came out that I thought probably wouldn't.
I felt the price was very high for my tiny rooms and the 3 minutes it took to apply sealant to my counters.
Really good work and your employees we've had out so far have been spot on! is that a Pun!
Loved our technician!!!! He told me exactly what he was going to do, the products that the company offered, etc. Very professional.
Communication
No chemicals
I am glad that there are no harmful chemicals used during the cleaning process.
The tech was knowledgable, answered all my questions
did a great job and was on time.
I was pleased with the quality of service as well as the customer service I was given by Tyler. He was courteous, polite, and helpful to explain things to me.
Excellent Service! Very proffessional
Tile did not come out as clean as the first time we used you
Clean process
Friendly and careful workers
The carpet always fees great and the staff are always very professional.
Knowledge of worker was apparent. Very personable and represented company very positively. Carpets came cleaner than I thought they would.
Drys quickly and doesn't leave carpet stiff.
Everything
Great product and professional staff!
Really leaves the carpet clean and fresh.
Price, professionalism, promptness, a great job!
I like the way my carpet looks after zerorez cleans it. It also has a lot of body afterward and lasts a long time.
You got me in immediately which was emergent as we thought something may be causing on of our dogs to have derisory allergic reactions
I was called back immediately when my problem was not resolved earlier
Please come and take care of the huge spot left on my den floor when the person was in such a hurry to leave. There was an appointment made to fix it at one time but communication was bad and no one made it . Sincerely Name removed 2600 Plateau Dr. Plano Texas Phone number removed
Darwin was really nice. I wasn't happy with the result (stain still there, carpet still looks dirty in places), but I don't think it is Darwin's fault.
The technician provided an informative explanation and the results that could be expected for Zerorez' services. He also told us of other cleaning options/services that are available when desired.
No residue,dries rapidly.
Once the carpet dried, it didn't look nearly as clean as I thought it would. Also, the stain that the technician said he could get out didn't come out. It is faded which is nice, but it is still there.
The service was not at all the way it has been advertised on the TV channels. Stains are there as they were before, after dried up the carpet does not look clean as it should.
Prompt. Thorough effective