Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 5, 2016 — Rated 10 out of 10 by Ruben Reyes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was very professional and walked us through every step of the process.

Report a concern   December 5, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don't use harmful chemicals and your employees are very professional.

Report a concern   December 4, 2016 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very friendly. no high pressure. good service.

Report a concern   December 4, 2016 — Rated 9 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You met the price you quoted and did a great job on the carpet.

Report a concern   December 4, 2016 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   December 4, 2016 — Rated 8 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stay with the price quoted on the phone instead if increasing the price when the technician arrives.

Report a concern   December 4, 2016 — Rated 10 out of 10 by E.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and always gets the job done.

Report a concern   December 4, 2016 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Willing to work after normal work hours

Report a concern   December 4, 2016 — Rated 9 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was done quickly and easily. I has sliders on the furniture feet so it was done quickly.

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Report a concern   December 4, 2016 — Rated 0 out of 10 by W.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The living room floor is still dirty. Cleaner than it was, but I am very disappointed that it is still dirty. There is a small stain that we requested have special attention, but it is still there, just as it was originally. The hall and dining room are fine. However, I am not happy that I will have to have some one else out to clean the living room again before I can put my Christmas tree up.

The man that came was very nice and polite. However, he was here and gone in 30-40 minutes. That pretty much equates to a charge of around $325.00 an hour. Outrageous!

Report a concern   December 4, 2016 — Rated 10 out of 10 by Bonnie Ryan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice and friendly and the products are exactly as they describe on the radio - normal carpet cleaning companies you smell the products when they leave, this one is just clean and no smells at all.

Report a concern   December 4, 2016 — Rated 10 out of 10 by Art Kimmel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Small time window, good price, friendly carpet cleaner, food results

Report a concern   December 4, 2016 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   December 4, 2016 — Rated 10 out of 10 by Alfredo Arteta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We particularly liked the lack of chemicals which made the process safe for our pets. The carpet technician was very professional and set the right expectations, which is something you rarely get to experience these days.

Report a concern   December 4, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left my carpets looking great, and they are 8 years old, with three dogs. looking to replace the carpet next year but wanted to clean them up for the holidays. Zero Rez did a great job, the tech was awesome! The carpet dried very quickly!

Report a concern   December 4, 2016 — Rated 9 out of 10 by C.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I cannot praise/commend,Ricardo enough for his good work, being courteous, and for having such a pleasant personality. Zerorex is very fortunate to have him as an employee.

Report a concern   December 4, 2016 — Rated 7 out of 10 by Z.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not very friendly at arrival.

Report a concern   December 4, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He came he worked his tail off and dd a good job.

Report a concern   December 4, 2016 — Rated 10 out of 10 by Lucinda Able Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that there are no chemicals and the results

Report a concern   December 4, 2016 — Rated 10 out of 10 by Cheryl Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians that were friendly, efficient and very knowledge about their products.

Report a concern   December 4, 2016 — Rated 0 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Refund!!! Highly unprofessional...was not even close to the same results and/or service we have received over the past 9 or 10 visits for residence and two rent houses!

Report a concern   December 4, 2016 — Rated 10 out of 10 by rhonda kehlbeck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

t smells clean and the service was top notch.

Report a concern   December 4, 2016 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great. Very clean and staff was very through and quick.

Report a concern   December 4, 2016 — Rated 10 out of 10 by Matthew Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the green products that are used its nice to not have to worry about my baby crawling around. The technicians were very polite and friendly.

Report a concern   December 3, 2016 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who showed up and performed the cleaning was friendly, professional and an all around terrific guy. I feel that he is an excellent ambassador for your company. I am pleased with the results of the Zerorez cleaning services.

Report a concern   December 3, 2016 — Rated 10 out of 10 by G.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick, but I must admit it was a little expensive.

Report a concern   December 3, 2016 — Rated 10 out of 10 by M.L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

dried fast, looks clean

Report a concern   December 3, 2016 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and fully informative of the duct cleaning process. Very competent.

Report a concern   December 3, 2016 — Rated 10 out of 10 by P.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called and showed up when expected. He did a great job and was professional. I will definitely call this company back for my flooring needs.

Report a concern   December 3, 2016 — Rated 10 out of 10 by Misty Squires Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, great technicians!!!


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