Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 9, 2016 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean, reliable, no high pressure sales, and polite

Report a concern   December 9, 2016 — Rated 10 out of 10 by Brian Cambis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh smell. No more stains! Professional employees

Report a concern   December 9, 2016 — Rated 10 out of 10 by Quinton Oneal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My walkways was pretty dirty and the technician was able to get them back good as new I really appreciate the professional way the technician made provisions not to damage the corners of my walls and my furniture he made very sure that he did not damage anything in my home which was very important to me next time my carpets need to be clean I would definitely be calling zero Rez

Report a concern   December 9, 2016 — Rated 10 out of 10 by David Tripp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Edward arrived on time and completed the job on time. He took time to explain the process, what we could expect for a complete dry time. Many places of business today never arrive when they say they will, or fail to live up to their self praise. Zerorez DFW understands that true customer service is the heart of any successful business. Great job.

Report a concern   December 8, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice results

Report a concern   December 8, 2016 — Rated 10 out of 10 by W.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The concept, the process, the materials and the technician.

Report a concern   December 8, 2016 — Rated 10 out of 10 by Cheryl Franklin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you all perform a variety of services that Joseph & Chris informed about. I also like that your products are environmentally-friendly. I like that your employees include educating the customer as a service. i like that your employees suggest multiple services, but are not high-pressure salesmen.

Report a concern   December 8, 2016 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient!

Report a concern   December 8, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was fast,efficient,and the carpets look great.

Report a concern   December 8, 2016 — Rated 10 out of 10 by Mark Solares Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly services,made my carpet look like new

Report a concern   December 8, 2016 — Rated 7 out of 10 by E.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your guys were very professional, just entirely too expensive. Too many add on costs.

Report a concern   December 8, 2016 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, very professional.
Explained very well and exceeded expectations of clean!

Report a concern   December 8, 2016 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Affordable, on time and amazing results

Report a concern   December 8, 2016 — Rated 10 out of 10 by C.N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Will recommend to my friends and family members...It's a top notch service and the technician was very informative on all questions asked...

Report a concern   December 8, 2016 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who came here did everything I asked them to do without any fuss.

Report a concern   December 8, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First name removed was very professional and did a great job.

Report a concern   December 8, 2016 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was friendly, careful and fully explained all parts of the process. He also let me know about others services that you offer without trying to pressure me. A very good eperience.

Report a concern   December 7, 2016 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EEALLY CLEAN CARPETS

Report a concern   December 7, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks clean and nice.

Report a concern   December 7, 2016 — Rated 0 out of 10 by P.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did NOT follow with 100% guaranteed. And calls NOT being return.

Report a concern   December 7, 2016 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and exceptional service

Report a concern   December 7, 2016 — Rated 10 out of 10 by Steve Clapper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician addressed any concerns and did a fantastic job
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Report a concern   December 7, 2016 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He explained your water and procedure very

Report a concern   December 7, 2016 — Rated 10 out of 10 by Terry Barhard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left carpet very clean. Ricard is a professional and taught me carpet care. I had never been told why it's important to clean carpet once a year. His explanation was so easy to understand sharing why the carpet begins leaving paths.

Report a concern   December 7, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors have never been cleaner.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Kent and Natalie Garry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great

Report a concern   December 7, 2016 — Rated 9 out of 10 by Rodger McAuliff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning of the tile and grout was Fantastic. Getting techs to come back to complete the sealing took some effort on my part. Also I think techs shouldn't be allowed to make or receive phone calls while doing a customers job unless it is for business.Having the customer paid for the service before its complete may be YOUR policy but it's not very nice for the customer. The cleaning job on the tile was great and I will use your company again I just hope the techs get it together.

Report a concern   December 7, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. Friendly and knowledgeable technicians. Jalen did a great job!

Report a concern   December 7, 2016 — Rated 9 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free cleaning and the technician was professional.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Rachel Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My mother had a pipe break in her home in September. It took almost a week to dry the carpets out. When the insurance company didn't replace them we had them cleaned by another company. But the carpets still smelled like a wet dog & musty. We recently had an estate sale and the carpet was soiled somehow. I hear your ad on KLUV and decided to see if what they said was really true. Well Jaylon did a great job. He deodorized the carpets & got all the stains up. The carpet looks great. I won't use another carpet cleaner but Zerorez. Thanks.


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