Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85003 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 21, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and delivered results
Report a concern   February 21, 2017 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley was very professional and knowledgeable about his work! Thanks for everything, Finley!
Report a concern   February 21, 2017 — Rated 7 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

The upselling is getting super frustrating. For a second, the tech had my wife convinced to spend over $1000 on encapsulating pet treatment on a carpet in a house we are selling.
Report a concern   February 21, 2017 — Rated 10 out of 10 by C.B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no chemicals used! The service providers are friendly and do not push more products or services to the client!!
Report a concern   February 21, 2017 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and fast!
Report a concern   February 20, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets always look and feel amazing after every visit from Zerorez. They do a great job every time
Report a concern   February 20, 2017 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Can't speak to products but the tech was pleasant and professional.
Report a concern   February 20, 2017 — Rated 10 out of 10 by W.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

showed up ahead of schedule and carpets look great! Very nice technician.
Report a concern   February 20, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green AND the best cleaning service I have ever used...I am impressed with how clean my carpets look afterwards.
Report a concern   February 20, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional employees, late hours availability, and service.
Report a concern   February 20, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was on time and delightful!
Report a concern   February 20, 2017 — Rated 10 out of 10 by Lewis Hoppen. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets stay clean longer and there are no chemicals used.
Report a concern   February 20, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free
Report a concern   February 20, 2017 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very personable and explained each step of the process.
Report a concern   February 20, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and eco friendly
Report a concern   February 20, 2017 — Rated 10 out of 10 by A.J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Perfection, and the service provided by Ricardo
Report a concern   February 20, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

JAMES WAS CONCERNED OF MY ISSUES OF STAINS AND DID A GREAT JOB.
Report a concern   February 19, 2017 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work, reasonable price, very nice technician.
Report a concern   February 19, 2017 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, prompt on time and did an excellent job.
Report a concern   February 19, 2017 — Rated 10 out of 10 by Leroy Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly on time service and price manageableservice
Report a concern   February 19, 2017 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work, technician was great and did a good job. Very happy.
Report a concern   February 19, 2017 — Rated 10 out of 10 by Rosemary Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and great cleaning results
Report a concern   February 19, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE PRODUCTS ARE CLEAN AND DONT LEAVE A RESIDUE. THE TECH WAS KIND AND RESPECTFUL
Report a concern   February 19, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You always send great employees who are wills to get the job done and try to please the customer.
Report a concern   February 19, 2017 — Rated 10 out of 10 by J.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and the service technician was very nice v
Report a concern   February 19, 2017 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin was great. Carpet and tiles look and feel fabulous
Report a concern   February 19, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ourtechnician was great!
Report a concern   February 19, 2017 — Rated 5 out of 10 by L.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician at the last service did not clean some areas even though I told him hitting every area except one area I specifically omitted was the most important to me. I stressed hygiene was my goal over getting stains out. He missed several areas and did not ask for help or even tell me he missed them. I did not discover that he missed a large area under a bed that has 16 inches of clearance until hours after he left. I am most disappointed because I was not made aware of this and I could have moved it if it was not possible for him to access this area. The technician the week before was extremely helpful and I have only praise for him.
Report a concern   February 19, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and josh, was very nice and professional. I will definitely ask for him again
Report a concern   February 19, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and like that there is no toxic chemicals used on the carpets!

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