Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. I especially appreciated that I was not subjected to a sales pitch to buy additional services.

Report a concern   January 8, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had just bought our new home and the owners had 2 dogs indoors . We asked that they shampoo the carpets prior to us moving in . The day we got the keys we went by there and as soon as I opened the door you could smell dog . They had used a local carpet cleaner . My husband decided to call your company since we always hear it on the Christian station. The technician was very friendly and explained every step he was doing . I'm very happy and satisfied cause I do NOT smell dog anymore . Yall did a fantastic job !!!!!

Report a concern   January 8, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are always so pleased with your product and services. Thank you again!

Report a concern   January 7, 2017 — Rated 10 out of 10 by D.A.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech and the great work

Report a concern   January 7, 2017 — Rated 7 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Drying time

Report a concern   January 7, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personnel, products, and service were great!

Report a concern   January 7, 2017 — Rated 10 out of 10 by Betsy Darling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician awesome carpet looks great !!! No crazy chemical smell

Report a concern   January 7, 2017 — Rated 10 out of 10 by Mary Kay Swenson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was so friendly and professional. (Jose)

Report a concern   January 7, 2017 — Rated 10 out of 10 by Amanda Whisonant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They're safe, clean, and reasonably priced! Jay was fantastic. We'll definitely use them again in the future!

Report a concern   January 7, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   January 7, 2017 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective cleaning!

Report a concern   January 7, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look great an Aaron who cleaned them
Did the best job we had ever had .. I will ask for him the next time

Report a concern   January 7, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

air duct cleaning staff was very professional and knowledgeable

Report a concern   January 7, 2017 — Rated 10 out of 10 by Kara Dotson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the product and services. Joe was awesome.

Report a concern   January 7, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Oder free doesn't smell like chemicals...

Report a concern   January 6, 2017 — Rated 1 out of 10 by T.B.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was oversold

Report a concern   January 6, 2017 — Rated 7 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician was cordial and on time. Only complaint the master bedroom stayed wet for an unusual time. Almost through the night. He should have put a fan in it to acetate the drying time.

Report a concern   January 6, 2017 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technictions are knowledgeable and do a quick but very professional job.

Report a concern   January 6, 2017 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was explained very clearly with no pressure or upsell

Report a concern   January 6, 2017 — Rated 8 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

My receptionist complained of a headache after the work was completed due to the smell left behind from the cleaning products. Figure a way to eliminate the smell post cleaning.

Report a concern   January 6, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick appts

Report a concern   January 6, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look amazing. Technician was so curtious
& polite & helpful.

Report a concern   January 6, 2017 — Rated 9 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is always much better than before. We are fortunate to have the carpet in such great condition considering it is white and 17 years old.

Report a concern   January 6, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough..I also like that there is no soap. Hopefully that will help to keep my carpets cleaner.

Report a concern   January 6, 2017 — Rated 10 out of 10 by Laurie Jensen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first time using Zerorez. Everyone I came in contact with was efficient and professional. Devon was great! I hope to have him do my tile grout when it comes on special!

Report a concern   January 6, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The end product always looks great and unlike other services, the results last.

Report a concern   January 6, 2017 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals

Report a concern   January 5, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. Thorough effective

Report a concern   January 5, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was very professional and provided me with detailed services. Very knowledgeable about his work and a job well done.

Report a concern   January 5, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ken did an excellent job in cleaning our car and the small area of tile. He was very dedicated to doing a good job. He should be proud of his work. Your company hires good workers , and they are taught well.

Your product was excellent. Stains came out that I thought probably wouldn't.


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