Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 27, 2017 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were on time, polite, friendly, paid attention to detail. You educated me on carpet cleaning without making me feel like i was always being sold something. You asked if i was satisfies. You showed pride in the company you work for.

Report a concern   January 27, 2017 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best technician ever.

Report a concern   January 27, 2017 — Rated 9 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite and comfortable to have in the house when I was home alone with my young son. He seemed to be very detailed focused. He made suggestions without being overly pushy.

Report a concern   January 27, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very mannerly service guy who explained everything in detail. The services are healthy for the environment.

Report a concern   January 27, 2017 — Rated 10 out of 10 by Jim Raydo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that the technician took the time to explain any and all questions.

Report a concern   January 27, 2017 — Rated 10 out of 10 by Ross Newsome Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical and soap free...

Report a concern   January 27, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciate Great job!

Report a concern   January 27, 2017 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work!!!!

Report a concern   January 26, 2017 — Rated 9 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used before in a different state and your employee was very polite. Couldn't get some of the spots out but I believe he tried so I did let it go for now. Will try again in about 6 months and hope to be successful then.

Report a concern   January 26, 2017 — Rated 0 out of 10 by E.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've texted, called, and emailed. I got my carpets cleaned with the website offer of 3 rooms for $99 which came with a $100 gift card. I've not received any correspondence back and I've still never received my gift card. I'm sure it was an oversight but the complete lack of response or follow-up has me wondering if it was bait and switch and you all pocket the gift cards?

Report a concern   January 26, 2017 — Rated 10 out of 10 by L.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician did a wonderful job and really cared about providing good service! I appreciate that the cleaning product is safe for people and pets.

Report a concern   January 26, 2017 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was prompt and courteous. Gave a lot of info regarding my carpets.

Report a concern   January 26, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet cleaner, Paul, did an excellent job at cleaning our carpets. We would recommend him to anyone and we will have him back out in a couple of years.
Thank you,
Cynthia ONeill

Report a concern   January 25, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product is Environmentally safe and safe for my pet. Your technicians are always friendly and polite.
They are knowledgeable and honest when explaining the process. My service today was an emergency due to
a pet being ill and you were here within 24 hours of my call. That means a lot and I will continue to call you and
let my friends and coworkers know about you. K Mitchell

Report a concern   January 25, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with my service and the technician did a great job!

Report a concern   January 25, 2017 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, kept things neat/clean, carpets look great.

Report a concern   January 25, 2017 — Rated 8 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tell the guys to be more careful with the hoses that they bring into the house. I had to ask the young man that did my carpet to please not let them rub the walls/baseboards.

Report a concern   January 25, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very personable, knowledgeable, and hard working!! They made sure I was very satisfied with their service! I was very satisfied!

Report a concern   January 25, 2017 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was great. Very professional and courteous.

Report a concern   January 25, 2017 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I received a call 30 minutes before technician arrived. Dave was our upholstery cleaner. Dave was prompt, professional, and thorough.

Report a concern   January 25, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.

Report a concern   January 25, 2017 — Rated 10 out of 10 by Ed Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by Aaron. He was intent on doing the best job he could. The house smelled and looked really clean. Fantastic!

Report a concern   January 25, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a great job. He was pleasant, thorough and careful in his work. We are very pleased.

Report a concern   January 25, 2017 — Rated 9 out of 10 by B.A.C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great on time service with a technician that cared

Report a concern   January 25, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was so soft when it dried. No odors. Grout came so clean on kitchen tile.

Report a concern   January 25, 2017 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had some red ink stains on the carpet upstairs I wish you all were able to remove. They just seemed to get bigger. =(

Report a concern   January 25, 2017 — Rated 5 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was to be stretched, but no one has ever showed up or called back.

Report a concern   January 25, 2017 — Rated 10 out of 10 by Peggi Smothermon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Erick came promptly at the scheduled time. He made sure that I knew exactly how much the cleaning would cost. He worked quickly, but thoroughly, to complete the job, and he was very careful about our furniture and belongings. I very much appreciated his personable attitude.
Thank you for a wonderful experience!

Report a concern   January 25, 2017 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Operator seemed to know is job very well and was extremely nice.

Report a concern   January 25, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that came out very good at his job


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