Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 25, 2017 — Rated 10 out of 10 by P.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person was punctual, curteous and well spoken. Very good at his job as well as being informative. Thanx for a job very well done.

Report a concern   April 25, 2017 — Rated 10 out of 10 by Hunter Bellomy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome experience from start to finish. Carpets look great and The house feels and smells so much better! Great value here.

Report a concern   April 25, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase was excellent! He explained how my various carpets might do with the cleaning- one room's carpet was probably 40 years old-- and another was berber-- we decided NOT to clean that one. He was the best have had-- and we have used you before.

Report a concern   April 25, 2017 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Frankie who came out to clean our floors was kind and professional. He had me inspect the floor as he completed each room and gave me a report of on what he noticed.

Report a concern   April 25, 2017 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It does what you claim it does and I like that. No false advertising.

Report a concern   April 25, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service.

Report a concern   April 25, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that they are residue free and non-toxic.

Report a concern   April 25, 2017 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that Erick was on time and explained everything

Report a concern   April 25, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and professional carpet and floor tile cleaning. Great job, Thanks.

Report a concern   April 25, 2017 — Rated 10 out of 10 by Clark Tucker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and courteous service!

Report a concern   April 25, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were thoroughly cleaned and technicians were polite and professional.

Report a concern   April 25, 2017 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, easy, and results are fantastic!

Report a concern   April 25, 2017 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used

Report a concern   April 24, 2017 — Rated 10 out of 10 by Michelle johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no detergent. very friendly and knowledgeable staff. fast and courteous.

Report a concern   April 24, 2017 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products! Stellar customer service! Competitive prices!

Report a concern   April 24, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco-friendly, service technicians were friendly and knowledgeable.

Report a concern   April 24, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Family word of mouth.

Report a concern   April 24, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets always look like new after you clean them and the house smells so much cleaner. The price is affordable.

Report a concern   April 24, 2017 — Rated 7 out of 10 by K.T.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Everything was great, but I could still smell the cat urine or something weird smelling after the pet treatment was done. I also shined a black light in the dining room and I could still see the different color showing up in the rug (not in the room with the pet treatment). Should the normal cleaning gotten rid of this? Name removed Phone number removed

Report a concern   April 24, 2017 — Rated 10 out of 10 by Spencer Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My 10-year old carpets were completely revitalized after my cleaning. I was also extremely impressed with the customer service I received.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   April 24, 2017 — Rated 7 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

My biggest sadness is that my carpet was ruined in the spot where my coach sits the first time you all came out. Though I have used you since because I like the no chemical idea, it still makes my heart sink. Also this time there were still some spots that needed a touch up after the carpets dried. These were resolved to my satisfaction.

Report a concern   April 24, 2017 — Rated 10 out of 10 by W.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and clean

Report a concern   April 24, 2017 — Rated 8 out of 10 by M.L.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

I saw a lot of lint on the carpet this morning when I arrived at work. There was an area that I don't think was even cleaned. The area that I was concerned about by one of our desk
is still there. I asked my husband if the stain protectant was added he didn't know. I have called and left a message for Martin to call me as of this morning, haven't heard back from him.

Report a concern   April 24, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Carpet Tech guy was awesome. He did a great job and was a really nice guy who did everything perfectly. I will request him again and again when I need carpet services.

Report a concern   April 24, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

environmentally friendly products, locally owned

Report a concern   April 24, 2017 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans very good, drugs fast

Report a concern   April 24, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, quick turnaround time for appointment, good price.

Report a concern   April 24, 2017 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!

Report a concern   April 24, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

services were wonderful techncician that came was excellent great customer care.


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