Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 29, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap or chemicals.

Report a concern   April 29, 2017 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt response to my request for an appointment and follow up. Very pleasant and professional cleaner who took the time to make sure we were satisfied. Was informative about other services offered but did not try to sell me anything I didn't want or need. which I appreciated.

Report a concern   April 29, 2017 — Rated 7 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpet came out clean but it was still wet 24hrs after being cleaned.

Report a concern   April 29, 2017 — Rated 10 out of 10 by R.A.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez products clean the carpets so well the carpets look almost new. The technicians are. Dry good and inform the customer of everything. We have used Zerorez for ears, and we won't let anyone else do the work. I would recommend Zerorez 100%.

Report a concern   April 28, 2017 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   April 28, 2017 — Rated 9 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a very good job and stand by their work, of not satisfied and will return and make it right.

Report a concern   April 28, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The final results and the friendly service

Report a concern   April 28, 2017 — Rated 10 out of 10 by Marc Hoffman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Follow up call by. Bryan Garvin is why A #1 is the best !

Report a concern   April 28, 2017 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly and the technician Torrance was very professional.

Report a concern   April 28, 2017 — Rated 9 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think your products work well and your people seem to be happy and helpful in their roles.

Report a concern   April 28, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service when needed

Report a concern   April 28, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, friendly, great customer service!

Report a concern   April 28, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets stay clean longer, and dry faster after cleaning. No harsh chemicals used. Fist time having tile cleaned by Zerorez and very happy with results.

Report a concern   April 28, 2017 — Rated 8 out of 10 by E.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your technician was very nice. However, he was working alone and did not move any furniture or put plastic under the legs of the furniture. My main reason for calling you all in was that one of my dogs had a UTI and peed on the carpet in the guest room. The smell was ghastly. The technician worked very hard on that area, used a lot of the special cleaner specifically for that, and it did not smell when he left. A few hours later it did smell again. I expect when the pad dries, the smell will go away. Meanwhile, I do have company coming this weekend and they will stay in a nearby hotel.

Report a concern   April 28, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and professional service.

Report a concern   April 28, 2017 — Rated 10 out of 10 by Paul Leonard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Joseph, was on time and very professional. The service and result were more than I expected. I would not hesitate to use Zerorez again.

Report a concern   April 28, 2017 — Rated 10 out of 10 by Laurena Cervantes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job!!!

Report a concern   April 28, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have a a great product & most importantly great customer service

Report a concern   April 28, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good results

Report a concern   April 28, 2017 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great, Trevor, was so friendly and very considerate especially when he learned that our very best companion had gotten sick and went to Doggie Heaven just a few days earlier. There were a few spots leftover but considering what he had to deal with, he did a great job. We will ask for your help again when we need it. Our carpet is old and had walk way problems as well as others but we really couldn't afford a $600 treatment in order for him to his very best job. The carpet does look much better and hopefully we'll be able to replace So yes, I've already told friends to call you.

Report a concern   April 28, 2017 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As a new customer, I was very pleased from start to end with Zerorez -- from calling to schedule appointment to the completion of carpet cleaned. I would like to compliment Jaylon for the excellent service he provided. Jaylon arrived as scheduled, explained the cleaning process and answered all my questions to best suit my needs. I am highly pleased with the professional manner in which Jaylon and your company has serviced my request. You have gained a new customer and will definitely refer you to friends and colleagues. Thank you.

Report a concern   April 28, 2017 — Rated 10 out of 10 by Jackie Shepherd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was excellent. He took the time to explain your process to me and to educate me on what damages your carpet, how to handle pet issues and even how carpet responds to what all we do to it.
The carpet looks amazing. So glad I called Zerorez.

Report a concern   April 28, 2017 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service - very happy with the outcome!

Report a concern   April 28, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great

Report a concern   April 27, 2017 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly honest technicians

Report a concern   April 27, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job of cleaning very dirty carpet. Solutions to pet stains are awesome.

Report a concern   April 27, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin was great and did a fantastic job!!! Took quite awhile to dry but no complaints.

Report a concern   April 27, 2017 — Rated 8 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Said I'd get Ranger tickets on my invoice tech said I'd have to call office to get them

Report a concern   April 27, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy booking, great results

Report a concern   April 27, 2017 — Rated 10 out of 10 by Rick Warner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication and responsiveness. Carpets look awesome!


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