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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your ads state your carpet will look like new. After my carpet dried, I still see stains and dirt. Plus I ordered the pet urine remover for a small hallway but was told that it will take 3-4 treatments at 75.00 a piece. I would of thought a gallon of that treatment would of covered the area I needed. Paid a good amount for not that great looking carpet and still have urine smell in my house
Courteous, professional and taking pride in the work being done! Your technicians were top notch!!
Everything
The work was done in a timely manner and the technician communicated what he was doing and how long it would take. I also appreciated him working with us on certain parts of the house first based on our initial overview of what was needed.
Timely service--adequate job. Left a little wet, but did mostly dry overnight
No chemicals. Good technician.
It was very good at taking out pet andother stains.I also love the outcome of our tile and grout.
Excellent service!
The technician was very professional and explained the products thoroughly. He did a great job!
I was called a couple days before the service date to confirm the date/time frame. I was then called the morning of the apt. to narrow down/give me the actual arrival time. And then again 15 minutes prior to the tech arriving. The tech arrived right on time, and was very professional; answering all my questions, etc.
resonable prices and good service
The guy that came to clean my carpet was very knowledgeable about how to clean stains and was very professional. A very nice guy!!
Environmentally friendly, does not use soap and leaves no residue in the carpet.
Technician was forthcoming with the process and goals/outcomes of the various cleaning options.
Great service at a reasonable price.
No residue left on carpet, & everything was explained well
The 2 young men were very polite and did a very nice job.
No chemicals! Friendly service.
The carpet guy was very nice,helpful,friendly. He worked hard to clean the carpet and he did an excellent job. He was so good I will refer him to my family and friend.I forgot his name.
the cost was originally 142 . . . that grew to 688. It was a LOT more than I had anticipated.
Representative was on time, very courteous, & thorough.
I love how clean the carpets look and feel. The carpets dry quickly. And the whole house smells fresh afterwards!
The technician who cleaned my carpet was great. Very thorough and professional.
Today the carpet looks great!! It dried very quickly and the technician was quick and efficient thank you.
The representative was communicative and timely. Also, since he did various items for me, he continued to ask if I was pleased with how things were turning out. He let me know that if I was not completely satisfied with what I was seeing, he would certainly go over the area, chair, etc., again.
Promptness, efficient, clean carpets everywhere!
Our technician Aaron Hicks was fantastic! He came recommended by a co-worker who had her carpets cleaned the week before I did. I called and requested him and he was able to be scheduled for us too. He explained the products and services and explained the processes as he went along. He was very personable and friendly which was great! He was very knowledgeable about the services and even gave us tidbits and products that we can consider in the future for helping the constant North Texas allergies. We will definitely be repeat customers for years to come! Thank you!
Did a great job cleaning in a reasonable time frame.
The process is effective. Our technicians have been great to work with.
Great customer service. My carpets looked really terrible and after my cleaning they looked much better!