Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase did a great job and hope to have him next year.

Report a concern   April 27, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great, stains gone!

Report a concern   April 27, 2017 — Rated 9 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was very knowledgeable and professional. I believe his name was Garrett.

Report a concern   April 27, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service man did an excellent job and went above and beyond to satisfy me. he even used an iron to get wax off my carpet that had been there for years.

Report a concern   April 27, 2017 — Rated 10 out of 10 by Sharon Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and reliable service

Report a concern   April 27, 2017 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the feel of my carpet

Report a concern   April 26, 2017 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was amazing and courteous and knowledgeable!! I called y'all because you advertise in the local Christian radio station.

Report a concern   April 26, 2017 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really clean, dried quickly.

Report a concern   April 26, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and efficient.

Report a concern   April 26, 2017 — Rated 2 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stain treatment did not work and was charged full price. In addition , company did not clean free kitchen tile area. They must of forgotten.

Report a concern   April 26, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Hayden, was excellent. His professionalism was above average. He gave me good advice and really worked with me to solve a problem room. We were successful!!

Report a concern   April 26, 2017 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, and crept looks like new. What's not to Last name removed!

Report a concern   April 26, 2017 — Rated 10 out of 10 by Enie H....? Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done, courteous representative, you can smell and feel the difference afterward

Report a concern   April 26, 2017 — Rated 10 out of 10 by Lori Bechtel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a great job on our carpets! He explained everything as he went and our carpet looks great again.

Report a concern   April 26, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rugs looked great!

Report a concern   April 26, 2017 — Rated 8 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not come as scheduled and much more expensive than competition. No discount even when said that have another house to clean.

Report a concern   April 26, 2017 — Rated 10 out of 10 by Candy Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap, super friendly, on time and my carpets look great.

Report a concern   April 26, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been using you for years and I do feel the carpets in my home stay cleaner longer. The tech who came out yesterday was very thorough and personable. I'm saddened to say that some of your techs in the past have not been. You can tell the ones who actually care about doing a good job. Overall, I have been satisfied with your services.

Report a concern   April 26, 2017 — Rated 8 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have your techs to not try and push the other services so hard on the customers. The tech really upset my wife by trying to push other stuff on her. Kept saying, you need this or you need that.
You can recommend but pushing is too much to where it becomes threatening.
Plus we didn't get the gift card we were promised over the phone on advertised on the radio.

Report a concern   April 26, 2017 — Rated 10 out of 10 by Heather Treulieb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest and good communication.

Report a concern   April 26, 2017 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred the technician did an excellent job, paid attention to detail, professional, and an attitude of customer service. For example, he was able to remove an old stain on my white carpet; the stain was really old varnish that came off one of my Victorian antiques.

Report a concern   April 26, 2017 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hey do a great job !

Report a concern   April 26, 2017 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   April 26, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out was very professional and thorough. There were no suprises or hidden costs- he was upfront and very honest. I will be calling again.

Report a concern   April 26, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your dispatch helped work out a situation so that our floors were done in time. The floors look great. Your men were quick.

Report a concern   April 26, 2017 — Rated 9 out of 10 by D.N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

do such a good job

Report a concern   April 26, 2017 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works well

Report a concern   April 26, 2017 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fresh

Report a concern   April 25, 2017 — Rated 9 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The chemicals! Or lack of them

Report a concern   April 25, 2017 — Rated 10 out of 10 by C.S.R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was prompt, polite, and thorough.


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