Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84023 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 28, 2017 — Rated 10 out of 10 by Paul Leonard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Joseph, was on time and very professional. The service and result were more than I expected. I would not hesitate to use Zerorez again.

Report a concern   April 28, 2017 — Rated 10 out of 10 by Laurena Cervantes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job!!!

Report a concern   April 28, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have a a great product & most importantly great customer service

Report a concern   April 28, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good results

Report a concern   April 28, 2017 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great, Trevor, was so friendly and very considerate especially when he learned that our very best companion had gotten sick and went to Doggie Heaven just a few days earlier. There were a few spots leftover but considering what he had to deal with, he did a great job. We will ask for your help again when we need it. Our carpet is old and had walk way problems as well as others but we really couldn't afford a $600 treatment in order for him to his very best job. The carpet does look much better and hopefully we'll be able to replace So yes, I've already told friends to call you.

Report a concern   April 28, 2017 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As a new customer, I was very pleased from start to end with Zerorez -- from calling to schedule appointment to the completion of carpet cleaned. I would like to compliment Jaylon for the excellent service he provided. Jaylon arrived as scheduled, explained the cleaning process and answered all my questions to best suit my needs. I am highly pleased with the professional manner in which Jaylon and your company has serviced my request. You have gained a new customer and will definitely refer you to friends and colleagues. Thank you.

Report a concern   April 28, 2017 — Rated 10 out of 10 by Jackie Shepherd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was excellent. He took the time to explain your process to me and to educate me on what damages your carpet, how to handle pet issues and even how carpet responds to what all we do to it.
The carpet looks amazing. So glad I called Zerorez.

Report a concern   April 28, 2017 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service - very happy with the outcome!

Report a concern   April 28, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great

Report a concern   April 27, 2017 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly honest technicians

Report a concern   April 27, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job of cleaning very dirty carpet. Solutions to pet stains are awesome.

Report a concern   April 27, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin was great and did a fantastic job!!! Took quite awhile to dry but no complaints.

Report a concern   April 27, 2017 — Rated 8 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Said I'd get Ranger tickets on my invoice tech said I'd have to call office to get them

Report a concern   April 27, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy booking, great results

Report a concern   April 27, 2017 — Rated 10 out of 10 by Rick Warner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication and responsiveness. Carpets look awesome!

Report a concern   April 27, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase did a great job and hope to have him next year.

Report a concern   April 27, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great, stains gone!

Report a concern   April 27, 2017 — Rated 9 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was very knowledgeable and professional. I believe his name was Garrett.

Report a concern   April 27, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service man did an excellent job and went above and beyond to satisfy me. he even used an iron to get wax off my carpet that had been there for years.

Report a concern   April 27, 2017 — Rated 10 out of 10 by Sharon Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and reliable service

Report a concern   April 27, 2017 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the feel of my carpet

Report a concern   April 26, 2017 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was amazing and courteous and knowledgeable!! I called y'all because you advertise in the local Christian radio station.

Report a concern   April 26, 2017 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really clean, dried quickly.

Report a concern   April 26, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and efficient.

Report a concern   April 26, 2017 — Rated 2 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stain treatment did not work and was charged full price. In addition , company did not clean free kitchen tile area. They must of forgotten.

Report a concern   April 26, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Hayden, was excellent. His professionalism was above average. He gave me good advice and really worked with me to solve a problem room. We were successful!!

Report a concern   April 26, 2017 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, and crept looks like new. What's not to Last name removed!

Report a concern   April 26, 2017 — Rated 10 out of 10 by Enie H....? Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done, courteous representative, you can smell and feel the difference afterward

Report a concern   April 26, 2017 — Rated 10 out of 10 by Lori Bechtel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a great job on our carpets! He explained everything as he went and our carpet looks great again.

Report a concern   April 26, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rugs looked great!


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