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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It stays clean much longer than other companies, safe for my asthma and dog, and ways friendly professional technicians!! I always recommend you guys.the musty smell has vanished and most of the soil was removed from our carpets. Our techs were so knowledgeable and we appreciate them. Please recognize our techs somehow, because I never write reviews, but they were AWESOME.
sincerely,
Susie Last name removed
Friendly job well done
Your technician was prompt, polite, well spoken, and did a very nice job. Carpets look and feel great!
I am very pleased with my carpet cleaning. The service person was very nice and explained the procedure that he was going to do and he did an excellent job.
Dave was very thorough and awesome!"
Your expert service technicians, their willingness to help. Your product is amazing. We have our carpets and tile cleaned by you and the results are outstanding. We have recommended you to many people through the years and have given you services away as gift cards to friends and family.
Professional and friendly. Did a terrific job!
My carpets didn't look too much better than before they were cleaned. Technician said almost everything came out but I saw a few spots that he wasnt mentioning to me. There was a spot on the far side of the bedroom but he didn't mention it didn't come out. I didn't check because I didn't want to walk all over the wet carpet. First time I heard it didn't come out was when I read it in the emailed receipt. Only the bottom part of each of the stairs cleaned (not the part that runs perpendicular). Just disappointing.
Great service and end result!
Great service and reasonable price. Your employees, Seth and Jalen, did an outstanding job with our carpets and should be commended.
Your tech was very professional and spoke kindly and explain what he was doing and said with Zerorez solution most all stains come out. He was right the carpet looked great after he was done.
Thanks again for getting us on the schedule and for training your people very well. Even though personality comes naturally. And Thanks to my son for the recommendation he has used y'all 3 times....
The pretreatment got the dirty spots out and there was no residue feeling on the carpet.
Tech was great! Professional, knowledgeable, and extremely customer service oriented. Products speak for themselves, carpets and tile look brand new.
Excellent service, friendly, on time and did a great job!
My carpets are clean! Tech was very nice and fast
I appreciate that there is no product used that creates a left-over residue after the cleaning and how well the process cleans my carpet. Your technician, Chase, did an amazing job. He explained in detail the process, options, and additional offers. He did a very detail clean. He was very professional and friendly. I have used Zerorez three times in the last few years and my family members have as well. I will continue to use them in the future as I know their service keeps my carpet looking clean and fresh. Thank you, Chase, for an outstanding job! I appreciate your detailed cleaning service and highly recommend this company to anyone!
My carpet look very clean and smell clean. I will recomended it.
Reasonable, efficient and a good product.
The pet odor and urine removal is awesome. Sometimes pets have accidents. Well worth the extra money.
Eric was very friendly, knowledgeable, and did a great job! He worked especially hard on our stains!
Excellent cleaning solution. The results were better than I expected on my tile cleaning. The carpet was also remarkably cleaner than expected in 2 bedrooms. The living room was not done due to time constraints but I am asking the tech to come back.
I did not like that I wasn't able to select my time window at all. It would have been helpful to at least had a morning or afternoon (anything really) to help me plan my day and not be bound by something that is assigned only 2 days prior to the event.
I have used Zerorez on 4 different times and will continue to use them for the great service I receive.
Flexibility. We added a few items and our technician was gracious and worked hard to exceed our expectations.
A good product and a very hard working staff. Fred cleaned my carpet on Thursday, May 25th and did an incredible job. Thank you!
There was 2 major areas that did not get clean or get touch.We need them to come back this sat and complete the job
Fast and efficient.
I do love the method and staff but scheduling needs improvement
clean and quick!