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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very impressed how well the room carpet was cleaned.My wife said," Wow" she also was impressed. Joe, the tech explained the procedures on cleaning the carpet and displayed an amicable professionalism. This is second time we have used Zerorez, and this time more satisfying than the first. We will use Zerorez again as needed. Thank you and God bless..........RAM
I liked the way we were treated by the company and by Torrence who came to the home. We paid more than the original quote; but Torrence clearly explained the levels of service and what was needed, and we were satifisfied that we got the appropriate service for the home. There was no after-smell of harsh chemicals. Torrence did an ourstanding job!!!
I like the unique way you use to get out pet stains and they don't come back.
It was quick easy and it worked.
It was quick, Fred was very friendly and thorough, and our carpet looks great!
The technician was very thorough. He spent time on spots that needed extra attention. Also he explained each phase of the process as it was being done.
I responded to two emails about specials you were running but never received call back to schedule appt. I finally had to call myself. Don't offer specials if you can't follow through.
I like that you do not use strong chemicals. I heard from the friends who were with you at the apartment that you did a really great job and that you were knowledgable and pleasant. That's very much appreciated! Thank you.
Everthing! I wish I dint have to keep asking for the trucks to park where its exhaust does not kill my grass by the street though! The technician tried to park in a manner/ location that wouldn't blow on our yard but, low and behold, we have a dead spot I will have to replace that appeared after he left.
Professional, on time, explained the process, did not interfere with my business day, did a good job.
The technician was courteous and did an excellent job. There was no pressure to buy more services.
The technician was wonderful to work with. He explained options, and delivered excellent carpet cleaning services!
This is the second time I've utilized Zerores for carpet cleaning, and once again, they have far exceeded my expectations!
I only have one company to use for cleaning carpets, and it is Zerores!!
I like the results! Scheduling is quick and easy, and the people who come to do the work are polite and helpful.
Professional and services
torrence was terrific. Very professional, courteous, explained my options thoroughly, and pleasant. His service was perfect.
Outstanding!!!
No soap residue.
I loved the way my 20 year old carpet looked after your technician, Aaron, cleaned it!!! I may not have to replace it as soon as I thought, ha! Also, Aaron was so polite, courteous, positive, & professional! I will certainly ask for him again! You have a great employee in him!
The guy who came and cleaned was a true professional. I highly recommend you!
The service and the expertise was great on site
When you call, the quote does not reflect the reality ... need more probing questions, different case scenario so customer knows what to expect ... I have been quoted $130 and end up at $500.
No room to think about it
The information about the condition of our carpets and the various options for treatment were very well explained by Hayden. The amount of work and time he performed was tremendous! He is an excellent representative of Zerorez and we will be requesting his services in the future. Thank you Hayden.
fast, efficient, and professional.
Great service
not send technicians that are rude and rush through the cleaning
Minimal impact on the environment and they work!
I had the most wonderful service!! And my carpet feels and smells amazing!! I will certainly use Zeroez again!
very professional.
Y'all always do a great job in getting our carpet to look like new. Your techs are friendly, helpful and have taken the time to explain how to prevent stains when spills happen. We will continue to use and recommend Zerorez.
Same day service, affordable
Work I had done:
Carpets cleaned, and some ceramic tile done.
Services:
Excellent, Polite, On Time, associate was knowledgeable about his equipment and your product.
Went right away to work as soon as he arrived and explained what to expect (time it takes to dry etc.).
JL was professional, and his personality was very friendly.
Products:
Pet friendly, and most of all they work real well.
Recommend Zerorez to other people I know already.