Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 29, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco friendly

Report a concern   May 29, 2017 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the products because it worked very well and after the service was completed I could see that the carpet was clean and the upholstery.

Report a concern   May 29, 2017 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We believe Zerorez products are very efficient in their cleaning ability.

The services provided by Darwin Hamilton were effective in producing the excellent results which are evident in our cleaned carpets
and satin finished hardwood floors.

With appreciation,
The Dicksons

Report a concern   May 29, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that Jaylon took the time to explain everything to me from how your cleaning system works to what/how different types of stains could be removed. He also went over a couple of areas for me until I was happy with the way they looked!

Report a concern   May 29, 2017 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries fast. No residue

Report a concern   May 29, 2017 — Rated 9 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really clean carpet, pleasant technician, timely

Report a concern   May 29, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My son received a beautiful sectional couch from a friend. It had been in storage and prior to that had seen a lot of partying. Cushions had wine stains and back pillows were stained with who knows what. Zerorez was able to get all the stains out and return the couch to its former glory. Thank you!

Report a concern   May 29, 2017 — Rated 6 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician that was supposed to be at our house at 10:30 did not show up. When we called about it at 11:30, the customer service person told us that the technician said that he was at our house and talking to us. Total lie.
Fortunately, another technician was set up to come out after we went back and forth about a reschedule. Hayden showed up on time and did a fantastic job. Nice guy, very professional. If all of your technicians were like Hayden, I would not be writing this review.

Report a concern   May 29, 2017 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use chemicals. The service technician was the best. He was on etime, friendly and. Explained everything.

Report a concern   May 29, 2017 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the reduction of soaps and the professionalism of the employees

Report a concern   May 28, 2017 — Rated 10 out of 10 by Violet Dickson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed very clean and left no residue on the carpets. The technician was quick and thorough.

Report a concern   May 28, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks like he did a very good job on cleaning our carpets. Was very friendly and professional.

Report a concern   May 28, 2017 — Rated 10 out of 10 by Andrea Petro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpeting looks new after cleaning. There are no environmental concerns about chemicals or phosphates with ZR

Report a concern   May 28, 2017 — Rated 10 out of 10 by Homer Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism.

Report a concern   May 28, 2017 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great

Report a concern   May 28, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and timely

Report a concern   May 28, 2017 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our son had got silly putty in his carpet and Zerorez technician was able to get all of it out. Needless to say he exceeded our expectations and did a fabulous job.

Report a concern   May 28, 2017 — Rated 0 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets still have many stain. I paid twice as much as I normally do , and in spite of ad claims, I am looking at most of the ammeter spots.
I AM SO SISAPPOINTED.

Report a concern   May 28, 2017 — Rated 9 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual as well as a good job.

Report a concern   May 28, 2017 — Rated 10 out of 10 by D.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease in making appointment, rapid response to my need, knowledgeable technician, sincere concern that I was happy before departing.

Report a concern   May 28, 2017 — Rated 9 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very careful with the carpets, and conscientious as well.

Report a concern   May 28, 2017 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They arrived on time. Were very nice and orifessional. Did a great job. Went over everything before they left

Report a concern   May 28, 2017 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned up the carpet nicely, no residue odor from chemicals. Joe was WONDERFUL! He explained everything, and did the job quickly, efficiently, pleasantly and thoroughly.

Report a concern   May 28, 2017 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

rugs are cleaned without strong chemicals.

Report a concern   May 28, 2017 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How about what I don't like........I get a two hour window, a call that the worker will be late and I am held hostage until he shows up to clean my carpet. If you are going to sell other services at an appointment, you need to allow more time between customers. 'Nuff said.

Report a concern   May 28, 2017 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean and the tech was very nice. I don't like that fuller's Jewellers coupon you had to buy something to get the $100 dollars off. Thought it was a gift card that didn't expire.....

Report a concern   May 28, 2017 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both of the technicians who came to my home were extremely professional, polite, and friendly. When my first cleaning resulted in a stain from the pet treatment, they sent someone out to fix it at no charge and were helpful about advising how to treat and prevent the pet stains on my own.

Report a concern   May 28, 2017 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service from the technician. He appeared to care to work to get the worse of the spots out of the carpet.

Carpets look rejuvenated after the cleaning

Report a concern   May 28, 2017 — Rated 9 out of 10 by Steve Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   May 28, 2017 — Rated 10 out of 10 by Nikki Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that there are no chemicals and I love what a great job you always do


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