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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the products because it worked very well and after the service was completed I could see that the carpet was clean and the upholstery.
We believe Zerorez products are very efficient in their cleaning ability.
The services provided by Darwin Hamilton were effective in producing the excellent results which are evident in our cleaned carpets
and satin finished hardwood floors.
With appreciation,
The Dicksons
I liked that Jaylon took the time to explain everything to me from how your cleaning system works to what/how different types of stains could be removed. He also went over a couple of areas for me until I was happy with the way they looked!
Dries fast. No residue
Really clean carpet, pleasant technician, timely
My son received a beautiful sectional couch from a friend. It had been in storage and prior to that had seen a lot of partying. Cushions had wine stains and back pillows were stained with who knows what. Zerorez was able to get all the stains out and return the couch to its former glory. Thank you!
The technician that was supposed to be at our house at 10:30 did not show up. When we called about it at 11:30, the customer service person told us that the technician said that he was at our house and talking to us. Total lie.
Fortunately, another technician was set up to come out after we went back and forth about a reschedule. Hayden showed up on time and did a fantastic job. Nice guy, very professional. If all of your technicians were like Hayden, I would not be writing this review.
I like that you don't use chemicals. The service technician was the best. He was on etime, friendly and. Explained everything.
I like the reduction of soaps and the professionalism of the employees
It seemed very clean and left no residue on the carpets. The technician was quick and thorough.
Looks like he did a very good job on cleaning our carpets. Was very friendly and professional.
The carpeting looks new after cleaning. There are no environmental concerns about chemicals or phosphates with ZR
Professionalism.
Customer service was great
Professional and timely
Our son had got silly putty in his carpet and Zerorez technician was able to get all of it out. Needless to say he exceeded our expectations and did a fabulous job.
My carpets still have many stain. I paid twice as much as I normally do , and in spite of ad claims, I am looking at most of the ammeter spots.
I AM SO SISAPPOINTED.
Punctual as well as a good job.
Ease in making appointment, rapid response to my need, knowledgeable technician, sincere concern that I was happy before departing.
Very careful with the carpets, and conscientious as well.
They arrived on time. Were very nice and orifessional. Did a great job. Went over everything before they left
Cleaned up the carpet nicely, no residue odor from chemicals. Joe was WONDERFUL! He explained everything, and did the job quickly, efficiently, pleasantly and thoroughly.
rugs are cleaned without strong chemicals.
How about what I don't like........I get a two hour window, a call that the worker will be late and I am held hostage until he shows up to clean my carpet. If you are going to sell other services at an appointment, you need to allow more time between customers. 'Nuff said.
Very clean and the tech was very nice. I don't like that fuller's Jewellers coupon you had to buy something to get the $100 dollars off. Thought it was a gift card that didn't expire.....
Both of the technicians who came to my home were extremely professional, polite, and friendly. When my first cleaning resulted in a stain from the pet treatment, they sent someone out to fix it at no charge and were helpful about advising how to treat and prevent the pet stains on my own.
Good service from the technician. He appeared to care to work to get the worse of the spots out of the carpet.
Carpets look rejuvenated after the cleaning
Great service.
I love that there are no chemicals and I love what a great job you always do

Eco friendly