Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85001 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I live in and apartment so the carpet is very cheap. Zerorez brought my carpets back to life and made them look brand new again.

Report a concern   June 19, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job.

Report a concern   June 19, 2017 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works

Report a concern   June 19, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was very professional and knowledgeable we were very happy with end product!

Report a concern   June 19, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets came out beautifully and the technician went above and beyond.

Report a concern   June 19, 2017 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks for scheduling appointment quickly and showing up on time.

Report a concern   June 19, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really like
This last
Guy - very efficient and knowledgeable

Report a concern   June 18, 2017 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and great results

Report a concern   June 18, 2017 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was great and timely. The carpets look great!

Report a concern   June 18, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech was knowledgeable and very friendly.

Report a concern   June 18, 2017 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Unlike the professionalism of the person in the call center as well as Mr. Vazquez who serviced my kitchen.

Report a concern   June 18, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was awesome!!

Report a concern   June 18, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Keith, was very thorough and professional. I have used your service twice now and both technicians were professional and thorough.
I will recommend you to friends and family in the future!
Name removed

Report a concern   June 18, 2017 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gregg was very kind explained everything he was going to do before he started. Asked what rooms he was going to do. Took his time. If I did it again I would ask to get him again thanks

Report a concern   June 18, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked like they did when we had them installed 2 years ago. We will definitely us Zerorez again. The gentleman doing the job was so friendly and informative about how to care for the carpets.

Report a concern   June 18, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was awesome... JL was very professional and did a great job.

Report a concern   June 18, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep was very polite and professional and explained the entire process to me.

Report a concern   June 18, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just clean water. No soaps, detergents. Clean carpets.

Report a concern   June 18, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was awesome. Very professional and thorough in completing our carpet cleaning!

Report a concern   June 18, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell. No Smell at all. kept me informed on ETA, courteous and efficient tech, Met my expectations for an old worn carpet. I've used ZEROREZ many times and will in the future.

Report a concern   June 18, 2017 — Rated 10 out of 10 by D.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are organic and free of harmful chemicals

Report a concern   June 18, 2017 — Rated 10 out of 10 by G.A.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great and the tech was very professional. We will be calling you again !

Report a concern   June 18, 2017 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality of results

Report a concern   June 18, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile looks fabulous. I wish I could have afforded to get all of it done, but maybe next time.
The carpets look so much better. The technician was very professional, and the service was great!

Report a concern   June 18, 2017 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, quick, efficient and knowledgeable workmen.

Report a concern   June 18, 2017 — Rated 8 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was terrific but unfortunately all the stains were still there after the carpet dried. Although they looked conquered when wet, when dry they were none better. I am disappointed.

Report a concern   June 18, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service guy was on time, couteous, and respectful of my home. Took pride in the work he did and appears the odor is gone from the room I had deodorized although it isn't completely dry yet.

Report a concern   June 18, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This technician was great. Excellent job.

Report a concern   June 18, 2017 — Rated 5 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Have the technicians not tell customers that there is not a credit check to apply for the air purifier. The one that came insisted no credit check. I believed him. Now I have an inquiry because he lied. I do not appreciate that.

Report a concern   June 18, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding technician! Very polite, courteous, knowledgeable, and friendly.


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