Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85001 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's fast, efficient, and the technician was great!

Report a concern   June 24, 2017 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I don't feel like the rugs came that clean. Also, the equipment leaves water spots on the wood floors.

Report a concern   June 24, 2017 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the quality of the work but don't like the prices.

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you do a good job. when a spot is removed it usually doesn't reappear.

Report a concern   June 24, 2017 — Rated 9 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician
Spots come out!

Report a concern   June 24, 2017 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I love Zerorez! Ben a long time customer and have always been pleased, in the past my carpets are raked and cleaned. That did not happen this time and I don't feel like I received the typical deep cleaning I have always had in the past. Pretty disappointing.

Regards
Name removed

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by the tech!!!!!! Great company!!!!!!!!!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient,respectful and courteous staff from the initial order to the actual services rendered!!! Great job!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and helpful employees!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast friendly and courteous and clean carpet!

Report a concern   June 23, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy Ruffin was polite and thorough. Did an excellent job and explained the costs to me. He came on time.

Report a concern   June 23, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez twice and am very happy with their services.

Report a concern   June 23, 2017 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

employees. ease of scheduling.

Report a concern   June 23, 2017 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has a great product and service. I have used them for several years.i had a problem on this cleaning, due to scheduling problems and lack of communication from the company. i will continue to use them because the end product was good.

Report a concern   June 23, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always professional and courteous. You do a great job.

Report a concern   June 23, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was so professional, personable and he did a very thorough job in a very efficient manner. He cleaned up and returned furniture to its place.
The carpet is almost like new. I will definitely use Zerorez again. Very pleased.
First name removed

Report a concern   June 23, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! Extremely pleased with carpet cleaning service with Gregg.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and my carpets look beautiful!

Report a concern   June 23, 2017 — Rated 7 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

When you say you can do the job of cleaning a/c vents. At least try. Don't just look at the job and just say no can't get the job done. When I call I explain you can't get in the attic. Then say we can still do the job.l can not clean them myself. REALLY. At least y'all can clean carpet.

Report a concern   June 23, 2017 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth & Tim who were the two guys who came & cleaned my carpets & tile were friendly , very respectful , knowledgeable about the product .
They were both very helpful .
They did a great job .
Name removed .

Report a concern   June 23, 2017 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like your techs who come in do the work as well as the fact that your products are environmentally friendly.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service tech did a fantastic job. he was informative, efficient and made the proper recommendations regarding treatment. I was impressed with his product knowledge.

joe creates much value for your company and I will certainly continue to be a repeat customer.

Gene Pumphrey

Report a concern   June 23, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked new again. Jaemon (spelling) got stains out that I did not know would come out. He was very personable and informative and gave me an additional quote on stretching my carpet.

Report a concern   June 23, 2017 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a great job of cleaning and the staff is very helpful

Report a concern   June 23, 2017 — Rated 7 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

You could make sure you run your hoses across concrete instead of my grass. My grass was burned from the hoses that you ran into the house

Report a concern   June 23, 2017 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Job,
This is our families first time to use Zerorez and we couldn't be more pleased! The technician Eric did a fantastic job. He took time to evaluate and explain what he would be doing. Then he got to work and was finished quickly. Our very dirty carpet looked really good and my husband(who is hard to impress was very impressed). He said he noticed the difference in how the carpet looked and felt.
Thank you so much

Name removed

Report a concern   June 23, 2017 — Rated 7 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The pet treatment is costly. Offer specials for that. Instead of gift certificates to restaurants or waterpark tickets, offer a special on your services.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked the technicians take special care in cleaning.

Report a concern   June 23, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, carpets stay clean

Report a concern   June 23, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed with the professionalism of the techs and the knowledge they shared with me throughout the entire process! I would use Zerorez again and refer them to my friends and family. Great job ... keep up the good works!!! First name removed M.


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