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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The end product was good, especially considering the condition of the couch before cleaning.
Responsible thorough technician. Very professional and well prepared
The person who did the work was great! He was professional and courteous.
The appointment was easily made, service was excellent and results were fabulous!!!!
Everything!!!! Especially Edmond; he was outstanding!!! He took the time to explain everything and showed me my ootions😊
No soap residue and Pablo was awesome!!!
Healthy way to clean. Technician (Trevor) was right on time, price was very reasonable and the carpet cleaning was done efficiently and really made a difference. We will use Zerorez again.
I like that there are no harsh chemicals used. Nice technicians. And carpets are left very clean. Thanks!!!
I'm very disappointed because, he get all my wooden floor
My husband had to tell him about the dark spots on my carpet
Pablo was pleasant, polite and a hard worker. He asked me to check his work and let him know if there were any areas of concern. I pointed one out and he took care of it immediately with pleasure. He knows about the business and is proud to tell us all about the benefits and featured offered that will benefit us.
Estimate and actual amount owed were substantially different.
Products are nontoxic and staff is professional and knowledgeable
I assumed the bid for carpet cleaning was all inclusive, but we were told it cost extra to extract the water from the carpet, which did not seem right. Also the test area on the tile cleaning cleaned the grout really well, but there is a dull film on the tile now that does not come off with regular steaming.
Ricardo did a super job, considering the amount of cleaning he was called to do. The carpets, even though old, look much, much better and the drying time was very quick.
Great service, fast and friendly technician. I really like that it is truly zero residue left on the carpet.
Good work, friendly service.
No soap.
Great service, on time and very personable tech!
The tech who came to my home was excellant
Clean smell
The carpet dried with some streaks in it. This could have been an equipment malfunction because we had to wait about an hour until a different wand was delivered to start the job, but the new wand had issues too.
No chemicals
The guy who performed the service was super nice. Explained the process really well and addressed all of my concerns
I was not only pleased but surprised with the way the carpets and tile looked after having ZeroRez come out. I appreciate the fast and effective service.
The guys that come and do your carpets are always friendly, professional and do a great job!
Excellent customer service and quality of work
Products were very well explained and our service man was very helpful in helping decide our best solution.
The tech who came to my home was excellant
Technician was delayed due to miscommunication and the wrong address. The technician walked into the house wearing his shoe protectors. Then he walked back outside still wearing the shoe protectors and back into the house on the clean carpet.
The best service we have had. Thanks for your excellent service. We will want your service again. Thanks so much!!1