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based on 85001 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don't feel like the rugs came that clean. Also, the equipment leaves water spots on the wood floors.
Love the quality of the work but don't like the prices.
you do a good job. when a spot is removed it usually doesn't reappear.
Friendly technician
Spots come out!
I love Zerorez! Ben a long time customer and have always been pleased, in the past my carpets are raked and cleaned. That did not happen this time and I don't feel like I received the typical deep cleaning I have always had in the past. Pretty disappointing.
Regards
Name removed
Great job by the tech!!!!!! Great company!!!!!!!!!
Efficient,respectful and courteous staff from the initial order to the actual services rendered!!! Great job!
Very friendly and helpful employees!
Fast friendly and courteous and clean carpet!
Randy Ruffin was polite and thorough. Did an excellent job and explained the costs to me. He came on time.
I have used Zerorez twice and am very happy with their services.
employees. ease of scheduling.
Zerorez has a great product and service. I have used them for several years.i had a problem on this cleaning, due to scheduling problems and lack of communication from the company. i will continue to use them because the end product was good.
Your technicians are always professional and courteous. You do a great job.
The technician was so professional, personable and he did a very thorough job in a very efficient manner. He cleaned up and returned furniture to its place.
The carpet is almost like new. I will definitely use Zerorez again. Very pleased.
First name removed
Excellent service! Extremely pleased with carpet cleaning service with Gregg.
The technician was very friendly and my carpets look beautiful!
When you say you can do the job of cleaning a/c vents. At least try. Don't just look at the job and just say no can't get the job done. When I call I explain you can't get in the attic. Then say we can still do the job.l can not clean them myself. REALLY. At least y'all can clean carpet.
Seth & Tim who were the two guys who came & cleaned my carpets & tile were friendly , very respectful , knowledgeable about the product .
They were both very helpful .
They did a great job .
Name removed .
We like your techs who come in do the work as well as the fact that your products are environmentally friendly.
the service tech did a fantastic job. he was informative, efficient and made the proper recommendations regarding treatment. I was impressed with his product knowledge.
joe creates much value for your company and I will certainly continue to be a repeat customer.
Gene Pumphrey
The carpet looked new again. Jaemon (spelling) got stains out that I did not know would come out. He was very personable and informative and gave me an additional quote on stretching my carpet.
Do a great job of cleaning and the staff is very helpful
You could make sure you run your hoses across concrete instead of my grass. My grass was burned from the hoses that you ran into the house
Great Job,
This is our families first time to use Zerorez and we couldn't be more pleased! The technician Eric did a fantastic job. He took time to evaluate and explain what he would be doing. Then he got to work and was finished quickly. Our very dirty carpet looked really good and my husband(who is hard to impress was very impressed). He said he noticed the difference in how the carpet looked and felt.
Thank you so much
Name removed
The pet treatment is costly. Offer specials for that. Instead of gift certificates to restaurants or waterpark tickets, offer a special on your services.
Liked the technicians take special care in cleaning.
Great service, carpets stay clean
I was impressed with the professionalism of the techs and the knowledge they shared with me throughout the entire process! I would use Zerorez again and refer them to my friends and family. Great job ... keep up the good works!!! First name removed M.

It's fast, efficient, and the technician was great!