Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84023 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2017 — Rated 10 out of 10 by Kim Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the guy was very nice and did a great job. I called at the last minute and they got them out the next day. and saved me allot of time and energy that I was completely out of..

Report a concern   May 10, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the young man was very informative and good at his job, and very sweet

Report a concern   May 9, 2017 — Rated 10 out of 10 by Jennifer Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe V was completely amazing!!!!!! Would highly recommend him to any/everyone for his exceptional service, definitely going above and beyond to do a fantastic job and being so incredibly kind and considerate. He is the best!!!!!!

Report a concern   May 9, 2017 — Rated 10 out of 10 by Stephanie Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were extremely nice and proficient and friendly. They did a very good job on our carpeting.
Have recommended your company to others

Report a concern   May 9, 2017 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything looks great. Torrance was great to explain our options and then worked very efficiently. We appreciated his excellent service.

Report a concern   May 9, 2017 — Rated 9 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was very polite and professional. And the carpets look great!

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet much cleaner than other companies

Report a concern   May 9, 2017 — Rated 10 out of 10 by Patricia Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were friendly and got right to cleaning my mattress

Report a concern   May 9, 2017 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think I had already written a note to you about our thanks for returning to fix up some areas that we weren't satisfied with. Once again thank you so much for being so willing to fix a job that wasn't totally satisfactory to us. We thank you and yes we already have recommended your company to friends.

Report a concern   May 9, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee worked very hard and was super courteous.

Report a concern   May 9, 2017 — Rated 4 out of 10 by S.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well we had to call them out
Again to clean all of the floors
In the kitchen. It was
Obvious that the first
Team
Was
Lazy and cut corners
Had the second team out the next day and it looks
Good now

Report a concern   May 9, 2017 — Rated 10 out of 10 by Barbara Bachta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought our technician was very honest and knowledgeable.

Report a concern   May 9, 2017 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how professional everyone is and how clean my home is when you're done!

Report a concern   May 9, 2017 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph and Omi did a great job! My floors look awesome. They were conscientious and considerate!!

Report a concern   May 9, 2017 — Rated 10 out of 10 by Courtnie Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase was very helpful and positive to be around during service. Plus my carpets seem refreshed. It was an experience I would do again and again.

Report a concern   May 9, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and personnel were pleasant.

Report a concern   May 9, 2017 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was courteous and knowledgeable. He was willing to answer all of our questions and go over everything.

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective and no lingering odor. Very nice servicemen.

Report a concern   May 9, 2017 — Rated 9 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Free of chemicals

Report a concern   May 9, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs are efficient and have done a great job this time and a previous time I used zerorez.

Report a concern   May 9, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Aaron, was very personable, knowledgable and professional. He did a great job on the carpets.

Report a concern   May 9, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What was not to like. From the phone I made setting up the appointment to the time David left the communication was perfect. My carpet looks and feels like new again and it was all done with no chemicals, which my dog appreciates. Thank you very much!

Report a concern   May 9, 2017 — Rated 9 out of 10 by Y.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your company only once. No opinion as yet. The technician was very friendly and went straight to work.
The whole process took less than 2 hours.

Report a concern   May 8, 2017 — Rated 3 out of 10 by M.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My spots did not come out my carpet .

Report a concern   May 8, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First9

Report a concern   May 8, 2017 — Rated 10 out of 10 by Edward Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work excellent and left the carpets beautiful

Report a concern   May 8, 2017 — Rated 10 out of 10 by J.A.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all natural. the technician was courteous and professional.

Report a concern   May 8, 2017 — Rated 3 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

THERE WERE STILL STAINS IN THE MAIN WALKING AREAS. I DID NOTICE THIS THE LAST TIME I HAD THE COMPANY CLEAN THE CARPET,BUT FORGOT. I USED DALWORTH LAST TIME WITH NO PROBLEMS. IT IS NOT THE TECHNICIANS FAULT HE WENT OVER THE AREA I AM QUESTIONING HOW IT REALLY CLEANS. I HAVE MULTIPLE SPOTS THAT ARE FROM WATER BEING DRIPPED AND THEN SOME DIRT STICKING TO THE AREA. IF YOU ASK THE TECH HE IS AWARE OF HOW MY CARPET IS IN SUCH GOOD SHAPE. JUST DISAPOINTED THAT I WILL HAVE TO CLEAN THE CARPET MYSELF IN THESE AREAS. I HAVE TO KEEP THIS IN MIND THE NEXT TIME I GET MY CARPET CLEANED AND PROBABLY WONT BE USING THIS SERVICE SINCE THIS IS THE SECOND TIME IT HAS NOT TAKEN OUT SIMPLE SPOTS. I WONDER IF IT REALLY IS CLEANING THE CARPET AT ALL. SORRY YOU ASKED

Name removed

Report a concern   May 8, 2017 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred, your service rep did a FANTASTIC job cleaning our carpets and tile flooring. He was prompt, courteous and very friendly. If & when we need our carpets done again we would definitely ask for Fred to do them!

Report a concern   May 8, 2017 — Rated 10 out of 10 by Lisa Langston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sucking stuff out and hauling it away!


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