Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84012 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2017 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time I have used your service. I am very pleased with the results. I have pets and it seems to eliminate the odors better than other companies I have used.
Your technician, Carlton was very professional, hard working and kind.
I will definitely use your service next time I am in need of carpet cleaning.

Report a concern   August 3, 2017 — Rated 8 out of 10 by Z.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Still see a very bad spot that doesn't come up.

Report a concern   August 3, 2017 — Rated 10 out of 10 by L.A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, efficient, courteous. Great cleaning job.

Report a concern   August 3, 2017 — Rated 10 out of 10 by M.L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job!!

Report a concern   August 3, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the job done by the technician.

Report a concern   August 3, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yesterday we had carpet and tile cleaned by Zerorez. They gave us a 2 hr window 24 hours in advance then called 1/2 before arrival.
The Tech , Joe was knowledgeable and thorough. We were very happy with the job done! The house feels so clean!

First name removed C

Report a concern   August 3, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who cleaned my carpet was very knowledgeable and professional!

Report a concern   August 3, 2017 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steam cleaning. Carpet feels so good when dry.

Report a concern   August 3, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

sanitize included in the price-not extra

Report a concern   August 3, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It took 3 times, but you all made it right. Love the way my carpet came out. Thank you

Report a concern   August 3, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diligent and honest.

Report a concern   August 3, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Professional and very detail oriented. Highly recommended!

Report a concern   August 3, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Experienced professional service.

Report a concern   August 3, 2017 — Rated 8 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Scheduled for 8-10am. Came at 11:20. Punctuality is important.

Report a concern   August 3, 2017 — Rated 8 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Call 30 minutes before arrival as you stated.

Report a concern   August 3, 2017 — Rated 10 out of 10 by J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price

Report a concern   August 3, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very timely and efficient. Technician was friendly. Carpet dried quickly and looks great!

Report a concern   August 3, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used different Carpet cleaning companies to carpet clean my rental properties after becoming vacant, I know the job is well done by Zerorez.

Name removed
RE/MAX REALTOR

Report a concern   August 3, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed with Services Darwin took time to really clean my tile floors & my badly stained carpet. He did an outstanding job!!!! Will be calling zerorez back for more services soon

Report a concern   August 3, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a very good job, got stains out of carpet. The rep was professional.

Report a concern   August 3, 2017 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything was great looks good and no chemical smells

Report a concern   August 3, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they were on time and did a good job

Report a concern   August 3, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! It's about our 5th or 6th time to use your company.

Report a concern   August 3, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   August 3, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt...accurate

Report a concern   August 3, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, polite operators and great results!

Report a concern   August 3, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People, quality

Report a concern   August 2, 2017 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service!

Report a concern   August 2, 2017 — Rated 4 out of 10 by M.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech was extremely nice , polite and did a great job . Carpets looked great . But he had to wait for another truck to bring him water to clean the carpets . He said that who ever fills the trucks did not put water In his and it put him an hour behind schedule ,which put us begins schedule . Also we didn't get the 100 sq of tile cleaned this time . I'm not sure if he forgot or was in a hurry ..

Report a concern   August 2, 2017 — Rated 9 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaner arrived very near the scheduled time. The cost was adjusted to fit the size of the job in an appropriate fashion. The estimated time for doing the job was correct.
I will wait till I can see the work in daylight to judge how well the cleaning was done.


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