- Phone: (214) 372-5326
- Visit Website
based on 84012 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a great job, told me what he was going to do and just a good experience.
Fast & efficient. Easy to deal with.
On time. Good job!
The gentleman that cleaned my rug was very courteous & perfessional. He did did a great job, my rugs look so nice.
The service techs were awesome.
I liked the environment friendly cleaning solutions used and the helpful attitude of my service technician, Eric.
Outstanding.
Service and guys were great!
Eric was very professional, friendly and courteous and knowledgeable.
Household friendly, no odor or left over smell.
Everything was left sparkling clean...
professionalism, great work, fast service
Quick and clean service!
I feel like the hot water and pet applications really got the pet smell out. Your technician was very good at letting me smell the carpet with the pet stains before cleaning more.
Thorough and timely
I liked the customer service, from the time I booked the service, the promptness of the serviceman and the good results of my rug cleaning. Jaylon, the serviceman who came to my home, is an exceptional representative for your company. He was informative about the service and so efficient. He was impressive!
Our tech, Randy Ruffin, was excellent. He explained all the services and features in a very professional manner without being pushy or rude. We would have done some of the "extras", but we are looking to replacing the carpet. So we just wanted it clean at this point. If we get the carpets clean again, we are asking only for Randy for sure. Thank you.
I've used Zerorez a few times and each time, I've been pleased. The techs have always been professional and do a great job cleaning my carpet with is of most importance to me.
Thanks for the overall great service! I especially liked the young man who came out to clean my carpet on 7/26. He was very professional, great at explaining what he was going to do, and most of all, he did an excellent job cleaning my carpet which was long overdue.
Keep up the great work!
When I made the appointment, I asked for the complete total and she gave me $167. I called the day of the service to be sure my total was $167 and was then told it was higher because the tax had not been included in my original quote. I told the customer service lady that was not right and she should honor the quote. She said nothing could be done. So, I will not be using or recommending Zerorez in the future.
Our tech was very informative and did a great job.
Very responsive technician. good quality work
good service, efficient
Great service!
Customer service was fantastic and thorough from the initial contact!
Phone updates were timely.
The technicians had on company uniforms!
Technicians explained the process and pricing.
Technicians were thorough!
The cleaning was great!
I will recommend Zerorez.
I will use Zerorez again as long as I have carpet.
Carpet looks like new and the stain I was worried about did come out!!!!
Our technician was great.
The carpet cleaner was on time and did a good job of cleaning the carpet efficiently.
I love how Zerorez cleans carpets...no residue. I only use them to clean carpets.
JL was professional and he did a great job! Only complaint is that I received a 15 minute pre arrival call. As it turned out, I was 15 minutes away so no issue. Next time, would appreciate the 30 minute pre arrival call.
The young man was very friendly, and did a great job.
No residue and fast dry time