Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84012 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 5, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Informative staff

Report a concern   August 5, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and very friendly! Trevor was great, he was very mannerable and through.

I will be using Zerorez again in the future.

Report a concern   August 5, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication...updated on any changes in both schedule and pricing...Very professional tech came to quote and perform the work.

Report a concern   August 5, 2017 — Rated 10 out of 10 by F.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was knowledgeable and efficient. He did an excellent job.

Report a concern   August 5, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, chemical free and easy process. My rep Eric was amazing with cleaning the carpet and tile.

Report a concern   August 5, 2017 — Rated 9 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very nice and did a good job.

Report a concern   August 5, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Our tech did a very good job.

Report a concern   August 5, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your servicemen were prompt, professional and instructive. They were careful with their equipment and made suggestions for the future. We have used for some years and will continue to recommend you to our friends.

Report a concern   August 5, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very professional

Report a concern   August 5, 2017 — Rated 5 out of 10 by D.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The promotion of 2 free Hawaiian Falls tickets. They arrive by mail. May take 4 weeks. The park can be closed by then. Kind of feels like a bait and switch.

Report a concern   August 5, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was knowledgeable and friendly.

Report a concern   August 5, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work, clear expectations

Report a concern   August 4, 2017 — Rated 10 out of 10 by A.C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality service and results.

Report a concern   August 4, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great; the staff was efficient and friendly.

Report a concern   August 4, 2017 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great personnel and thorough cleaning. Thank you!

Report a concern   August 4, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets smelled very fresh and were very clean.
We really liked our technician, Ricardo. We plan to ask him back each time.

Report a concern   August 4, 2017 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customerservice was great.

Report a concern   August 4, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very kind
And carpet looked great

Report a concern   August 4, 2017 — Rated 10 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very accommodating and informative. Friendly, thorough and knowledgeable.

Report a concern   August 4, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technician, very thorough. Rugs look really good. Don't care too much for the smell it leaves, however , after a while it goes away.

Report a concern   August 4, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service does a good job cleaning the carpet.

Report a concern   August 4, 2017 — Rated 10 out of 10 by G.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician who came to house was very polite and professional.

Report a concern   August 4, 2017 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

product does very good job getting carpet clean. Service rep was very nice, professional and knowledgeable about products. I will use again in the future.

Report a concern   August 4, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The phone service, the on site technicians, the explanations of all that is to be done.

Report a concern   August 4, 2017 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

afterwards, capets are clean.

Report a concern   August 4, 2017 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service, well priced, job well done (Thank You)

Report a concern   August 4, 2017 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Don't like steam or chemicals. Your guys don't use those I am told.

Report a concern   August 4, 2017 — Rated 6 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaned the carpets very well, was a very polite man but I had to leave while he was working and did not see this until I came home that he scratched my stair bannister pretty significantly.

Report a concern   August 4, 2017 — Rated 9 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were great. However, the first truck that arrived set ups ll hoses and tools and then had a problem and had to repack, leave and call another truck for later.

Report a concern   August 4, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carlton did a fantastic job.


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