Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84011 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The BEST service! I wasn't satisfied with my first cleaning and I said so on a questionnaire they sent me, I got a response within an hour or so and they came out the next day to evaluate and made an appointment to come back and redo the cleaning. The gentleman who came out, I believe his name is Ricardo, did exactly how I had originally expected the carpets to be. I was SO happy about the job he did!!!!

Report a concern   August 7, 2017 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came out was very knowledgeable and professional.

Report a concern   August 7, 2017 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

You sprayed Scotch guard on my floors and it was expensive, today we had a spill on the area you treated it did not work worth a flip.

Report a concern   August 7, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You can feel the cleanliness of carpets after a clean.

Report a concern   August 7, 2017 — Rated 8 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

the individual who did my carpet last year, had a industrial fan that he brought in and used as he cleaned from room to room. this really sped up the dry time for the carpets. However the individual who did it this year did not come equipped with that and it took quite a while for the carpet to dry.

Report a concern   August 7, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, took your time, made sure to explain the process. I will definitely be recommending you.

Report a concern   August 7, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was able to take out some spots on our carpet that other companies could not. Very professional & pleasant!

Report a concern   August 7, 2017 — Rated 8 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

there were still a couple of spots that I expected would come out.

Report a concern   August 6, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick reliable service at a great price

Report a concern   August 6, 2017 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and very fast!!

Report a concern   August 6, 2017 — Rated 5 out of 10 by W.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I really liked the technician...he was great...hardworking, polite, and very knowledgeable. However, the cleaning didn't really lift anything and it looked as though it had. So I said go ahead and out the protestant on and now I believe the stains are sealed.

Report a concern   August 6, 2017 — Rated 7 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower prices.

Report a concern   August 6, 2017 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a great job on my carpets!

Report a concern   August 6, 2017 — Rated 7 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower prices. :)

Report a concern   August 6, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Results of their service was very good and their tech was very pleasant

Report a concern   August 6, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero residue and disinfection of carpet.

Report a concern   August 6, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks amazing, you're very affordable and our technician was so friendly and professional.

Report a concern   August 6, 2017 — Rated 10 out of 10 by E.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and the product really worked.

Report a concern   August 6, 2017 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech arrived at the time he was supposed to. Cleaning was great.

Report a concern   August 6, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How great carpet and rugs looked after cleaning. The technician was prompt, polite and efficient.

Report a concern   August 6, 2017 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and did a fine job. Looked like he was able to clean all stains and by the time it dried, some of the stains reappeared. All is all a good job.

Report a concern   August 6, 2017 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and technicians! Thank you.

Report a concern   August 6, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

30 minute notice of arrival. Courteous gentleman did a great job.

Report a concern   August 6, 2017 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals left in the carpet and house was left smelling great.

The technician was extremely nice and professional.
Was a pleasure.

Report a concern   August 6, 2017 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are online and get the job down quick

Report a concern   August 6, 2017 — Rated 10 out of 10 by Z.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans carpets well! Have saved us from replacing our carpet three times because it comes out very clean.

Plus it drys quickly!

Report a concern   August 5, 2017 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristin did a great job.

Report a concern   August 5, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service!

Report a concern   August 5, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great

Report a concern   August 5, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

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