Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84011 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2017 — Rated 7 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

very expensive...

Report a concern   August 14, 2017 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very timely and professional

Report a concern   August 14, 2017 — Rated 7 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Show up on time

Report a concern   August 13, 2017 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Detailed and quick

Report a concern   August 13, 2017 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans very well! Friendly service! Reasonable price!

Report a concern   August 13, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional employees

Report a concern   August 13, 2017 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy from beginning to end! Our Technician was awesome and explained everything, there were not any surprises. I will use Zerorez again!

Report a concern   August 13, 2017 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived in a timely manner, was polite, did a wonderful job and explained the entire process.

Report a concern   August 13, 2017 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great

Report a concern   August 13, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, clean service. Technician was professional and let me know pricing up front.

Report a concern   August 13, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and clean feeling. Great techs that came to my home.

Report a concern   August 13, 2017 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was clean and dried quickly.

Report a concern   August 13, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   August 13, 2017 — Rated 5 out of 10 by G.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I do not like being "sold" additional setvices!

Report a concern   August 13, 2017 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think you should've explained your options before you arrive. Your advertising talks about how your special water removes all the dirt and allergens. Then you arrive and upsell stating that it doesn't kill bacteria from urine or feces. Also we had our couches cleaned and he didn't clean the other side of our cushions.

Report a concern   August 13, 2017 — Rated 10 out of 10 by P.A.M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used it many times before. Very good technicians and a good job.

Report a concern   August 13, 2017 — Rated 10 out of 10 by P.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent product and service

Report a concern   August 13, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you are a "green" company, and you do excellent work!

Report a concern   August 13, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. The guy's we're very professional.

Report a concern   August 13, 2017 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe and got the job done. Our floors look great!

Report a concern   August 12, 2017 — Rated 4 out of 10 by N.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very dissapointed with the service.
What is sold on the radio and over the phone is not even close to what we got.
The cleaning makes a mess around the entire house and the person performing it takes no measures to avoid. We had dirtallover our bed.
The email that we got "in preparation" for this, was for carpet cleaning, not duct cleaning.
No such thing as before and after with a camera. The guy didnot have a camera in hus truck and had never heard about it.
He also left some vents without screws so they fell off.
Just a really vad experience that vost us 573 dollars.
Will not recommend and will advice against it.
Dont advertise what you cannot deliver upon.

Report a concern   August 12, 2017 — Rated 9 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good results cleaning carpets.

Report a concern   August 12, 2017 — Rated 1 out of 10 by N.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The first technician did a terrible job. He simply said- oh those are stains and just won't come up."
I called the office. The "supervisor" or another technician came out. The carpet certainly looks better. He also explained why certain stains may be more definitely more difficult to remove. He was very informative.

Report a concern   August 12, 2017 — Rated 10 out of 10 by M.E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product. Excellent technician. Robert Sennett did a terrific job. Very good, courteous and represented Zerorez very well.

Name removed
10530 Chesterton Dr
Dallas, Tx 75238
Phone number removed

Report a concern   August 12, 2017 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. Unrushed and professional.

Report a concern   August 12, 2017 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had no issues in many services

Report a concern   August 12, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaylon was great. Very nice and very thorough and quick. Would recommend the service and him, specifically, to others.

Report a concern   August 12, 2017 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel this a great product, also your service tech was very good.

Report a concern   August 12, 2017 — Rated 8 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I paid over $500 & still have spots on my carpet!

Report a concern   August 12, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked everything about technician and service.


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