Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84011 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pablo explained exactly how the process works and how long it takes.
Highly recommend

Report a concern   August 16, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning, friendly technicians! We have used your company for a few years now!

Report a concern   August 16, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the technician explained what the product was for and he was very professional.

Report a concern   August 16, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Helpful technician. Rug dries fast.

Report a concern   August 16, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's pure, doesn't leave the carpets soaking wet, there's no after smell, your associates are always very efficient and professional.

Report a concern   August 16, 2017 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech and always happy with the carpet.

Report a concern   August 16, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service

Report a concern   August 16, 2017 — Rated 7 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your pet treatment is too expensive. Lower the cost.

Report a concern   August 15, 2017 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great. He took a lot of time to explain the products and the process. The carpets looked much better afterwards.

Report a concern   August 15, 2017 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is wonderful

Report a concern   August 15, 2017 — Rated 3 out of 10 by G.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not like the service. Carpet started stinking after cleaning.
We feel it was better before cleaning.

Report a concern   August 15, 2017 — Rated 1 out of 10 by A.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not a great time

Report a concern   August 15, 2017 — Rated 10 out of 10 by L.W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The thorough job you do.

Report a concern   August 15, 2017 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets get clean without chemical or added fragrance.

Report a concern   August 15, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy to work with

Report a concern   August 14, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very happy with the carpet being as clean as it is, with no chemicals. I will definitely be calling again.

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, very complete and thorough!

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was great.

Report a concern   August 14, 2017 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   August 14, 2017 — Rated 6 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our carpets were cleaned by Zerorez in March. The carpets looked and smelled cleaner and fresher. This past visit was just OK. The carpets were cleaner but I still found a slight odor. I also paid for the pet treatment, which I did not the last time.

The Technician was great. I will use Zerorez again. But, this time I am not as impressed.

Report a concern   August 14, 2017 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

IT was everything you have heard. Great service. The floor is not wet. and you can put your furniture back out after 4 to 6 hours.... Great Job~

Report a concern   August 14, 2017 — Rated 9 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural, non toxic

Report a concern   August 14, 2017 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I LOVED that the carpet cleaning didn't smell like a bad cleaning product, yet the carpet was SO CLEAN! They also came back after forgetting to honor a free tile cleaning with the purchase of my carpet cleaning and were in an out super fast!

Report a concern   August 14, 2017 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was honest and thorough.

Report a concern   August 14, 2017 — Rated 7 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stop trying to upswell your service and products.

Report a concern   August 14, 2017 — Rated 7 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stop the up sell tactics, it gets to be bothersome.

Report a concern   August 14, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its was very time efficient and professional.

Report a concern   August 14, 2017 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is great, and the products remove even the toughest of pet stains and odors. Very satisfied with the results.

Report a concern   August 14, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My experience with Zerorez was very positive. The young man that came out explained everything to me before he started. He told what each service would cost and did a excellent job. I am very pleased with Zerorez.

Report a concern   August 14, 2017 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys you sent were friendly and very professional. After receiving the estimate of approximately $735.00, I thought an attempt at upselling me was made. I was very angry. Fortunately the lead on the job had excellent customer skills. He calmed me down and satisfied me. I will probably have Zerores back to do the last two rooms in the near future. Thank you.

Bob Last name removed


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