Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84539 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2017 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning products work beautifully on our most recent stains.
The service that the technician provided was outstanding.

Report a concern   October 15, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are not too strong

Report a concern   October 15, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Such a wonderful experience! The guys that came out were so professional and did amazing work! We really thought it would be impossible to clean the carpet, it was just terrible but they made it look and smell amazing and they restretched the carpet as well!!! Highly recommend!

Report a concern   October 15, 2017 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How Clean and fresh my carpet looks and feels

Report a concern   October 15, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service
Nice results

Report a concern   October 15, 2017 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Professional did an excellent job.

Report a concern   October 15, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Read my google review. You already sent that to me.

Report a concern   October 15, 2017 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the phone call before my technician arrived. The technician was very friendly and knowledgeable. He liked my two dogs and made sure they didn’t escape through the door. He was honest about my vents and didn’t try to talk me into something I didn’t want. The service turned out to be less expensive than the estimate. I will call again when I think the vents need a cleaning.

Report a concern   October 15, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and clean

Report a concern   October 15, 2017 — Rated 9 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Triston Sterling did a great job cleaning our carpet and tile. Tile grout looked amazing after he was done. And the carpet was soft after it dried - no residue!

Report a concern   October 15, 2017 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied with the results of both the carpet and tile cleaning.

Report a concern   October 15, 2017 — Rated 7 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Special attention to stained areas of carpets first time around is desirable.
Sending quality management person to help in improving results is much appreciated

Report a concern   October 15, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech did a great job. Very nice and good guy. Would recommend him

Report a concern   October 15, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a good job and the employees are a pleasure to work with

Report a concern   October 15, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Garrett was very professional and very pleasant. You could tell he was concerned that we would be satisfied with the service. He recommended specific treatments for our rugs. Really appreciated his work. The rugs came out great and we are very happy with the entire process!!

Report a concern   October 14, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they are organic and natural.

Report a concern   October 14, 2017 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who did our carpets was very professional and thorough. He did a great job.

Report a concern   October 14, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Their products get out stains that no other company seems to be able to! I’ve used Zerorez for years and I’m always very satisfied!!

Report a concern   October 14, 2017 — Rated 10 out of 10 by L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two gentleman that cleaned are carpets were great at their job, plus very nice and polite! I now understand why so many of my friends use Zerorez, and I plan on posting this on our HOA website, what a great experience. Thank you!

Report a concern   October 14, 2017 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that did my carpets was Demar. He was extremely polite, knowledgeable and had a wonderful attitude. He is definitely a 10!!!

Report a concern   October 14, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned our air ducts seemed to really care about doing a good job and he did. The house smells and feels so much cleaner now. Thank you.

Report a concern   October 14, 2017 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Man was friendly and did a great job! Carpets look great

Report a concern   October 14, 2017 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way my floors look and that carpet is almost dry when you leave.

Report a concern   October 14, 2017 — Rated 7 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

You have a bait and switch policy with your duct cleaning and it's way over priced.

Report a concern   October 13, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional, thorough and explained the process well. No hidden fees or costs that weren't discussed before hand. Would recommend to anyone and use again in the future.

Report a concern   October 13, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the tile and grout cleaner.

Report a concern   October 13, 2017 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very courteous and patient with all of our questions. He explained everything before he got started. He was super polite and funny. He did a fantastic job and we will be a repeat customer for him.

Report a concern   October 13, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, friendly, and man was a very hard worker.

Report a concern   October 13, 2017 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried quickly

Report a concern   October 13, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional, good service


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