Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 15, 2017 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service - extremely please with quality of the work

Report a concern   September 15, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had several problem spots which disappeared after Zerorez worked on them.

Report a concern   September 15, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly and my carpets look great!

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Only used water and the workers were extremely efficient and extremely polite

Report a concern   September 15, 2017 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, friendly, expeditious service. Reasonable prices.

Report a concern   September 15, 2017 — Rated 10 out of 10 by V.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez cleaned my carpet, upholstery, and grout. They not only met my expectations but exceeded my expectations. Best cleaning & professional service I have ever had. The technician was exceptional. He was professional, efficient, and went above and beyond to achieve a great result!

Report a concern   September 14, 2017 — Rated 0 out of 10 by G.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You advertise no water my carpets are still wet after 24 hours. Your Tech was wonderful. But carpers still has stains. Not his fault just think Zerorez is falsely advertised.

Report a concern   September 14, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?


I have tried other so called "bargain" carpet cleaners who basically used the same dirty water and soap just spinning around and some minimal removal of dirt leaving a sticky wet carpet that appeared dull.
With ZeroRez I like the heated, clean water which then is removed with the dirt and you can really see a difference. I have also been very pleased with the dog/urine/stain formula treatments that made carpets really , the pad. I have used ZeroRez several times and been very pleased with the professionalism and friendly service of the staff. They are patient to explain the various options and the costs are reasonable. B. Last name removed

Report a concern   September 14, 2017 — Rated 8 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Don't rush the technician to get to the next job. I'm having to have someone come back out to fix an oversight by my technician. He was rushed to get to the next job. Very annoying. But I do like the cleaning method and he did a great job, except for the oversight at the end.

Report a concern   September 14, 2017 — Rated 10 out of 10 by M.J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person, was excellent! I believe his name was Matthew. He was great!

Report a concern   September 14, 2017 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No comment. I just got the services yesterday and I am still evaluating it.

Report a concern   September 14, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a wonderful experience. Pedro did great. I would highly recommend to anyone looking to get thier floors and carpet cleaned. Thank you zerorez

Report a concern   September 14, 2017 — Rated 9 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Na

Report a concern   September 14, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great!

Report a concern   September 14, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet seems to be very clean. The service man was very nice and knowledgeable. He did a really good job on my tile. The service was prompt and we were pleased.

Report a concern   September 14, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was knowledgeable and professional.

Report a concern   September 14, 2017 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness, promptness & courtesy of technician.

Report a concern   September 14, 2017 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have called in multiple times about all of the things were not taken care of and asked for someone in management to call me "to make things right". I received 2 phone calls from someone and returned her calls but she has not followed up. I will never use or recommend zero rez.

Report a concern   September 14, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and residue free cleaning are great. Carpets look fantastic.

Report a concern   September 14, 2017 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, on-time, good price

Report a concern   September 14, 2017 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great.

Report a concern   September 14, 2017 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price and employees are great! JL was very professional, nice and helpful.

Report a concern   September 14, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best technicians that go out of their way to do the very best job.

Report a concern   September 14, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zeorez is very professional and easy to schedule an appointment with. They have always been on time and leave my carpets looking brand new. I would highly recommend them for carpet cleaning.

Report a concern   September 14, 2017 — Rated 9 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was very polite, informative and did an excellent job cleaning my carpets.

Report a concern   September 14, 2017 — Rated 10 out of 10 by V.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked great after cleaning. There was no smell as it was drying. The technician was polite and did a thorough job.

Report a concern   September 14, 2017 — Rated 1 out of 10 by G.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have already responded.

Report a concern   September 13, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Complete and thorough service from Darwin. He went above and beyond what I expected. Very professional and courteous.

Report a concern   September 13, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician, Aaron, was great. On time, courteous, explained things to me clearly, and did a great job.

Report a concern   September 13, 2017 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was timely, hard-working and personable. My carpets look great!


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