Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 17, 2017 — Rated 8 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

we were given a time frame that the tech would be there and were told we would receive a call 2 hours before. no phone call. we had to call to confirm and were then told the tech would be late. - you could improve your communications

Report a concern   October 17, 2017 — Rated 6 out of 10 by E.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Although I got the extra treatment for 1 room because of my dog`s accidents, I can`t tell the treatment made a change in any of the cleaned rooms. The service technician was very nice.

Report a concern   October 17, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician cleaned the carpet so good. He went over it several times and tried to get every stain out that was there. The carpet looked excellent after he was finished. We had lots of compliments on how well the carpet looked.

Report a concern   October 16, 2017 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and technician was fast. My only complaint was that I had an appointment set for 1-3 and they didn't get there till nearly 5pm.

Report a concern   October 16, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   October 16, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything :O)

Report a concern   October 16, 2017 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job, as always

Report a concern   October 16, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked your service and will use you again.

Report a concern   October 16, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez provided great service. They called ahead of time and arrived within the service time. The guys who did the service provided great customer service. Carpets were cleaned thoroughly. I will likely use them again.

Report a concern   October 16, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service. Friendly.

Report a concern   October 16, 2017 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the green approach and your service has been excellent!

Report a concern   October 16, 2017 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional and clean carpets!

Report a concern   October 16, 2017 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service & answered all of my questions about the cleaning process. Will definitely recommend & use again!

Report a concern   October 16, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, professional and excellent work

Report a concern   October 16, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   October 16, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our most recent experience had a little bump in the road but thanks to the great team you have we are extremely pleased with the outcome of the job. Our original tech was extremely courteous, thorough in the set-up, and took the time to put together pricing on the tile area of our floors (although we didn't have the work done at that time), and he & I walked through the areas to inspect afterwards. It wasn't until my husband's low pile carpeting thoroughly dried that we noticed the spot treated areas looked like they were still wet. No problem, called and another gentleman came out and made the necessary corrections.
Would definitely recommend Zerorez to anyone.

Report a concern   October 16, 2017 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associates were very proud and knowledgeable about the product and services provided. The result was excellent and we were very pleased.

Report a concern   October 16, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were courteous and did a wonderful job in cleaning my carpet and tile floors a big difference CLEAN as a whistle. Will be using them again and highly recommend this company to anyone.

Report a concern   October 16, 2017 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that there are no chemicals used and it's a truly clean process

Report a concern   October 16, 2017 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was punctual, polite and professional. My husband (former Marine) is not always impressed with others' standard of cleaning, but he specifically asked me to leave a great review for Jeff. Thanks for great service!

Report a concern   October 16, 2017 — Rated 10 out of 10 by P.J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Good service looks great

Report a concern   October 16, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job. Thanks

Report a concern   October 16, 2017 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   October 16, 2017 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are very clean and spots gone . Jonathon did a very thorough job. Great job!!

Report a concern   October 16, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free, on time, friendly, professional, and not a lot of time needed.

Report a concern   October 15, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable service, with no toxic chemicals.

Report a concern   October 15, 2017 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality, the technician was very professional and very respectful as well as knowledgeable.

Report a concern   October 15, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice service, good price, and great results

Report a concern   October 15, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt arrival. friendly, knowledgeable technician. quality service.

Report a concern   October 15, 2017 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning products work beautifully on our most recent stains.
The service that the technician provided was outstanding.


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