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based on 84992 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet always looks brand new after having them cleaned by Zerorez! The technicians are professional and courteous. I have used Zerorez for 12 years, won't use anyone else!
Name removed M.
Arrive during the time frame promised.
Very professional and courteous
Work was great. Agent who did the work was outstanding.
Glad that you don't use soap or harsh chemicals
Our technician was very professional and did a great job. Thank you!
Very happy with both
helpful advice
Great service and quality!
Zero Rez gets all the pet stains and dirt out of my old carpet and makes it look better than I thought it could ever look again.
Pablo was very thorough in cleaning our carpet and I appreciate his knowledge in the "no chemical" process.
Always does a great job and technicians are very professional.
Tom provided the best carpet cleaning job we have ever had!!
The technician let the spray work on the stains about 10 min. before starting. I think that definitely helped to remove some pretty bad stains! He was nice and made sure I was happy with the cleaning before he left. I think his name was Andrew (pretty sure).
Thank you!
The carpet looks great! and our service tech Jonathan was wonderful!
From start (call to make the appointment) to finish (tech completes home cleaning) everyone is friendly, profession and respectful of our time. Highly recommend them to all my family and friends.
Your representative did a great and efficient job! Good value!!
Excellent Professional Service. Very pleasant gentleman. Really like the look of our house in all ways. Thanks so much!
Got up a nasty stain
Other than the "pre-treat" solution, you do not use anything but water (as far as I can tell). We have used Zerorez for several years now and we are always pleased with the outcome. The technician was very courteous and worked hard to give us a good job. The only thing we were surprised with this time is it took twice as long for the carpet to dry compared to prior years.
Dekeame was a pleasure and did a wonderful job of cleaning our carpet and tile.
Always very friendly, gets right to work and keeps me informed.
Very professional. The house looks great.
The tech was very good and the service was great The Riugs and tile look like new!
Easy to schedule, good customer service and great work on the carpet cleaning.
The technician was very customer focused, did what he said he was going to do. Our carpet and grout is very clean.
I like the fact that there are no chemicals that are used to clean the carpet. With 4-dogs, the carpet looks like new.
We especially appreciated FABIAN.... he was most efficient.
He expertly stretched our carpet, as needed, and did a fine job of cleaning
it for us.
We had almost given up on your company as the last person you sent
(about 18 months ago) was so poor.
But Fabian has restored our faith in Zerorez.
No this comment is not for sharing....
but you need to commend Fabian.
First name removed O'
Arlington
Prompt & efficient
Easy to schedule. Technician was efficient and friendly. Price was reasonable.