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based on 85444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I got just what I needed , when I needed it, with wonderful cooperation and attitude from my outstanding field tech - Devin.
Basically you do good work.
You have been doing our rugs for sometime and we have been very pleased
I did think it was a little pricey to have a minimal charge to have one rug that had an oil spot. $161 seem to be a lot but it does look much better.
Fast, friendly, knowledgeable
This is the best service I had so far. They are very punctual and professional. I am beyond satisfied with the results.
Competent and friendly service technicians
Johnathan was very professional and pleasant to deal with. He showed up when they said he would and then got after it. The results were better than expected given some of the spots in one of the rooms and no unpleasant odors after completion either. I will use you again when the
need arises.
The process is quick and leaves the carpet looking like new!
The tect was polite and did very job on the paths in our hall and livingroom.
My floor looked brand new after the tech finished.
Easy to schedule, on time, polite, knowledgeable and clean carpet!
Great service!
Carpets look great!
Horrible results! I got service just a few days ago and yet nothing. I wouldn’t recommend until this is solved.
Jeff did a great job and took special care of all of our carpet. His attention to detail and caring for our carpet would make me very, very likely to recommend ZeroRez.
Thank you,
Name removed
They had my order incorrect on 3 rooms
The guy complained the whole time about his equipment and I had to keep showing him areas he missed. I ended up renting a upholstery cleaning unit from the hardware store the next day and cleaning things more thoroughly and for a $30 rental fee. Compared w $300 for the Zerorez fee
They came to the house on time, a big plus! Did a great job on the carpet and tile!
They young man who cleaned my carpets was so nice and polite. Went over everything very thoroughly & over pricing too. Will definitely recommend y'all to friends and family. Thank you for making my house look great for Christmas!!
Kyle was very professional and helpful. He told us our options and we agreed with him since our carpet is quite old and had pet stains. We would definitely use Zerorez again. Thank you.
Very nice and proffetional technitian.
Friendly a people person didn't mine answering any questions.he new what was doing.
Excellent technician...very professional and did a great job on all carpet and kitchen tile.
Re; the zerorez pricing, you can easily spend several hundred dollars more than anticipated...
I like that your product is environmentally safe, plus my carpets always look brand new when the cleaning is finished. My technician was great.
1. Technician was prompt, polite, friendly and productive.
2. Your product is excellent.
I am extremely happy with the service I received from the young man who preformed the cleaning. He was extremely courteous, explained the services he was going to provide and moved the few items to clean under that I requested. My carpet looks and feels great!
I am NOT happy with the way I had to set the appointment. In essence, I had to wait until 24 hours prior to having the appointment time given to me so that meant I could plan nothing for the day. In addition, I called about three weeks prior to make the appointment and then ended up with a 2 - 4 p.m. time frame. I felt I should have had a much earlier appointment. Basically the entire day was a bust with the exception of the great job your employee did for me.
Excellent results and very accommodating personnel. Eric was so professional and eager to please. Very nice young man who did an excellent job.
Our tech was great. He deserves a medal!!
I just thought everything went well but I already said that in my earlier text.
No comments
I wish he could have gotten the gum out of the carpet, other than that it was great.

I like the thoroughness of the work done. The deep cleaning that was done is more than the company I used last year.