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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service tech very friendly. Explained the process in detail. My carpets look and smell like new!
No chemicals, safe for pets and friendly staff
It works
The technician was very professional and explained the services he was performing. He was friendly and courteous. The results were fantastic.
You do a good job. The young man did a good job and was very nice. Keep him.
The 1st person I called did not listen to my request dates and kept talking over me & trying to schedule for a date inconvenient for me
the 2nd person did a very good job & followed up with email.
the technician was on time, worked quickly and was both professional and friendly.
I almost did not use zerorez due to 1st person I called.
Our carpet cleaner, Edwin, was great. He was very knowledgeable and friendly. We were very pleased with the way our carpet's came clean, looks really good. We would recommend Zerorez to family, friends, and neighbors.
Professionalism and Positive Demeanor of Technician
Technicians did a very good job. Were very professional and worked hard to be sure I was satisfied with the service.
I love the solutions used to clean my carpets. The stains, go away and don't come back.
Very polite and nice young man
Technician was very nice, professional and focused on performing the work.
How clean my floors are and how fast it was
No 1/2 before arrival time. My window was 4-6. At 5:45 he shows up unannounced. It was not his fault but when I called to check they said I would be notified prior to arrival. When I made the appointment I went over the pricing of 99 andxwhag it covered she asked if I had pets and I said yes. When he got here all of a sudden there is an extra 10.00 charge then 60 more per room if I want them really clean from owning pets!!!!! This is false advertisement. I would never recommend your company to anyone.
It's clearly the clean carpet after Zerorex leaves.
On time, great service.
The guys who came out were excellent. My carpets are spotless but I'm particularly happy about the cleaning of my wood floors...first time to clean them. Fantastic!
This is the second time I have used Zerorez, and continue to be impressed. The technicians were prompt and professional. They reviewed the entire house with me before starting, and during their cleaning, talked with me about issues they saw. They worked efficiently and without stopping, and did an amazing job of cleaning spots that I feared were hopeless. All with a very reasonable price. I highly recommend Zerorez and the technicians that did the work.
I was pleased with Jeff the tech that cleaned the carpet. Our rooms are large and he was careful to not nick the corners of hall way to rooms. Had pet stains that he treated carefully although my husband felt the charge per gal on treatment was excessive. Over all I was more satisfied than the previous companies cleaning.
Efficient and very professional.
Great service and people.
Fast. Carpet always looks great after cleaning.
Pablo did a really great job! Thank you
I have used only Zerorez for several years. My carpets are terrible and really sort of uncleanable, but they always look nice for a while. When I had an unacceptable result one time, the company went out of its way to correct it. I also appreciated the fact that they very graciously repaired my roof and eave when they backed the truck in it.
I spent $700.00 for carpet cleaning 3 bedrooms and 2 closets. The technician used the " flash" solution and equipment and the urine smell is still very strong in both closets, in fact, in one closet the smell is worse.
It's fine to pay more money for a good product. I am very disappointed with the results
Name removed
Fabian did an amazing job on cleaning and waxing our tile floors.
The tecnicians were knowledge, courteous and professional. Zerorez helped with our pet oder problem. Our carpet looks and smells so much better! Thank you!
Carpets get clean with no residue. Easy to schedule too.
Edwin, our technician, was very polite and professional. I loved that the cleaning process did not have a chemical smell during the treatment or after the carpet dried.
Edwin successfully removed some of our spots , and tried to remove others that were permanent due to the age and type of stain.
Edwin definitely left our house cleaner than when he initially arrived!
I would highly recommend Zerorez and I plan to call them again the next time I need my carpets cleaned:-)
The service is awesome!!!! A great company .