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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are very polite and respectful.
Very friendly staff & the carpets were cleaned, dried and fresh within a few hours. Excellent price too!
First cleaning went well, but several pet stains seemed to come back darker. I called with my concerns and Zerorez sent out their customer service rep. He explained what was going on and treated the stains. They are no longer noticeable. Great customer service.
The technician was very nice and explained everything clearly. He walked me through the process of getting pet stains out so I understood the expense. Highly recommend Zerorez and me technician! The carpet looks great, no stains!!
The people who come to clean are very nice and very informed regarding what they do.
They often will give you points on how to keep your carpets clean in between cleanings.
Aaron Hicks cleaned our carpets yesterday (re: invoice 255702) and did an outstanding job. The stains are gone and the pile has been restored. Aaron was knowledgeable, hardworking and professional. When we need to have the carpets cleaned again we will call Zerorez.
Joe did a great job for us. Our carpet looks brand new. He was courteous, pleasant and aimed to please. This is our second job through Zerorez and we are entirely satisfied and highly recommend them for your carpet needs.
Darryl was fabulous, we highly recommend him!
The speed and care they took with our furniture was incredible.
This was first time cleaning carpet in 16 years at my mom’s house. She had lots of coffee stains, dark spots, and food stains. The technician really worked hard to remove most of them and we are satisfied with the work! Thank you!!
Very good
It was very easy to make an appointment and FAST.
The technicians were pleasant and very helpful. I will definitely use Zerorez again!!
No chemicals or artificial scents.
The technician was detailed and outlined any problem areas.
Yesterday was the first time I used Zerorez services. Adarius the technician was extremely professional, polite and knowledgeable. I am pleased with the results and I will use Zerorez in the future.
Loved the job, eco friendly, dried fairly quick, employee was friendly, helpful and did a great job
I like all the material to clean with is left in the truck except what they are using at the time.
I love the professionalism of the company and the employees are outstanding! Edwin was the one who did my carpets yesterday and I'm very happy!! Zeroez is my favorite carpet cleaning company ever!!!
Service was performed quickly and efficiently. Environmentally sound.
The price is reasonable, the workers are prompt and courteous, and my carpet looks great!
The guys very professional and did great job on the carpet. I have used you guys for years and love the way the carpet dries fast and how clean it looks. Thanks
We we're satisfied as usual! On time, answered all questions educationally! And very professional!
On time
Excellent job
Knowledgeable
Professional service
Excellent product
I was really happy that my carpet wasn't soaking wet and it has a pleasant smell also. The tech was very knowledgeable about all the products and taught me a few things. He had a great personality and was easy to talk to. All in all a very pleasant experience. Shout out to Jonathon Sexton!!
The Technician was right on time, he was very polite and did a great job!
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Love Zerorez
Awesome job! Service person went above and beyond. No odors!
I love que quality of the work, how clean the home is after the carpets have been cleaned. The dedication of the people who come do the work.
Customer service reps need to ask specific questions regarding areas to be cleaned. Both times that I've used your company the price ended up being about $75 to $100 more than quoted once the tech surveys the area. This time it was the hall and a combined living and dining area that added more.