Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 18, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have only ever used the carpet cleaning services. We are very satisfied. Tk you

Report a concern   September 18, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet technician was Kind, Thorough & did a Superb Job!!! I will definitely call your company out again soon!! Continual Blessings to you all! Thanks for Your Integrity!!!

Report a concern   September 18, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely satisfied with the service! Great results and friendly professional technicians!

Report a concern   September 18, 2017 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Service from Eric and Justin, but would like to reach out to Eric to ask a question.

Report a concern   September 18, 2017 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time
Kind technician - hard worker
Clean carpets and couches
Efficient

Report a concern   September 18, 2017 — Rated 10 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service

Report a concern   September 18, 2017 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech, Edward Wallace is fantastic..... We ask for him everytime. He does a very thorough job and he takes pride in his work and it shows...... Thank you Zerorez for having someone like Edward on your team..

Report a concern   September 18, 2017 — Rated 0 out of 10 by S.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My Ducts, tile and carpets are cleaner than they were and I thank you for that. However, it 2 days for my carpets to dry, the tech left a huge container of soap behind with no lid. I thought that the would ZeroRez angle was that you don't use soap. This could have been a huge hazard for our puppy! I have grime and grit everywhere from the ducts. This was a lot more expensive that we thought it would be, we felt that we were being upsold at every turn. It turned out that we where not billed enough, which was a blessing for us, thank you!
The most disappointing thing was that the kitchen floor has a lot of grout missing after the cleaning. Now we will have to spend more money getting that repaired. I feel like I could have saved a ton of money and done most of this myself and had better results.

Report a concern   September 18, 2017 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician was very courteous and did a great job

Report a concern   September 18, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time and service was quick.

Report a concern   September 18, 2017 — Rated 10 out of 10 by E.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician evaluated my entire home for pet stains and recommended the best services to meet both my cleaning needs and budget. Very professional young man.

Report a concern   September 18, 2017 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were great. They got my carpets baby ready.

Report a concern   September 17, 2017 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Austin was on time and very knowledgable about the products he used. He was very thorough amd took special care not to damage any walls or furniture. We will be requesting him in the future. We had a very difficult room with some animal stains (smell). Austin took extra care and spent a lot of time to get the smell out. We are very happy with the result.

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job, odors gone, carpet clean, agent exceptional

Report a concern   September 17, 2017 — Rated 9 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think your services are awesome and the customer service from your field workers are exemplary. Garrett was super informative and extremely helpful during the cleaning process. I simply can't imagine doing business again with any other carpet cleaning business. Hats off again to Garrett for providing superior customer service!

Report a concern   September 17, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and professional employees

Report a concern   September 17, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are professional and courteous.

Report a concern   September 17, 2017 — Rated 10 out of 10 by F.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technicians. I have already recommended your services to a neighbor.

Report a concern   September 17, 2017 — Rated 10 out of 10 by W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON time appt, technician. Technician did a thorough job. Pricing was a quoted.

Report a concern   September 17, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am a repeat customer for the quality of service. Thanks for doing what's it takes to maintain that confidence

Report a concern   September 17, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple and effective

Report a concern   September 17, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning. Was amazed that at the results.

Report a concern   September 17, 2017 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleanrr did a good job

Report a concern   September 17, 2017 — Rated 0 out of 10 by K.A.C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were a quote of $92 and after the work was completed they gave us a bill for $500. That is why!! And we are making how Your company works!! Name removed Dabney

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything was great

Report a concern   September 17, 2017 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable about extra services but did not try to "hard sell" anything. Jaylyn did a great job on the carpet. He was professional and very pleasant to work with.

Report a concern   September 17, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning with only water!!!! Rugs look and feel great. Dry quickly. Tile grout cleaning got my 15yr old grout looking new

Report a concern   September 17, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was outstanding and the final work product was exceptional. They pay careful attention to your home by wearing feet protection and placing corner protectors around your house and furniture to prevent scuffing from the water and air hoses. Very courteous and super efficient. The technician arrived on time explained the process and executed flawlessly. I have already spread the word that this is the only way to get your carpets cleaned.

First name removed M.

Report a concern   September 17, 2017 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets were cleaned great! The techs were very kind and friendly. They work very smart and quickly. Best part the carpets were not soaked for hours they were dry within the hour of them being done. I will definitely use there services again and would highly recommend Zerorez to everyone.

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from technician


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